Cole Bourne
Cole Bourne at Walt Massey Ford

Cole Bourne

Sales Manager

Walt Massey Ford

1494 U.S. 98 East
Columbia, MS 39429

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Cole Bourne

March 23, 2026

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Employee Rating

Anna and Cole were more than accommodating to us as we were looking to purchase a new F150. Anna was down to earth and there was no pressure. Having done my homework in advance, I knew what I was lookin More

by roosterfinch01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anna Davis , Kasch Utz

Mar 23, 2026

Walt Massey Ford responded

Thank you for sharing your experience with us. We’re glad to hear Anna and Cole made the process smooth and accommodating while helping you find the right F-150. It’s great to know Anna provided a relaxed, no-pressure experience and helped make your purchase easy. We truly appreciate your recommendation and thank you for choosing our team.

December 26, 2025

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My question was answered promptly and fairly. I thought they could have done a better job at the time of sale explaining out of the out of state vehicle registration process. More

by RASpear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Walt Massey Ford responded

We’re glad your question was handled promptly and fairly. We also appreciate the feedback on the out-of-state registration explanation—that’s helpful insight and something we can absolutely improve on to set clearer expectations during the purchase process. Thank you for taking the time to share your experience.

December 16, 2025

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Would use this dealership again. Everyone did a great job and were very helpful through the whole process. More

by kevin.luper
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dalton Mcneese , Valerie Graham

Dec 17, 2025

Walt Massey Ford responded

We’re glad to hear that. Knowing the team was helpful and made the process a positive one means a lot to us. We appreciate the opportunity to earn your business and look forward to helping you again.

August 28, 2025

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Everyone has been great to me. I will definitely be recommending them to everyone and my family More

by ladycook222003
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Erica Gary, Ashley McCraw , Jay Moore

Aug 29, 2025

Walt Massey Ford responded

We’re so glad to hear that! Knowing you’ll be recommending us to friends and family means everything. We appreciate your trust and look forward to serving you again!

Sep 15, 2025

ladycook222003 responded

Thank you

August 03, 2025

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I told exactly what I wanted & they met every need. I got the vehicle I wanted with all the bells & whistles at a fraction of the cost. Thank you all at Walt Massey Ford. You have won my service for li More

by jnec123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Moore, Chris Waltz

Aug 05, 2025

Walt Massey Ford responded

That’s amazing to hear! We’re thrilled we could deliver exactly what you were looking for and at a great value. Thank you for the kind words—your loyalty means the world to us!

July 23, 2025

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If you're looking for a car where buying it is actually hassle free, this is the go to place. Outstanding Customer service! They will help you find whatever you're looking for & help fix your problems easi More

by Destinee
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Laird, Erica Gary , Brandy McKenzie Boyd, Thomas Slagle

Jul 24, 2025

Walt Massey Ford responded

We love hearing that your experience was hassle-free and that both our sales and service teams made a great impression! Erica will be thrilled to know she’s your go-to—thank you for the kind words and continued support!

July 15, 2025

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We love Walt Massey and Jimmy! !!! We have bought several cars from Jimmy and he is always knowledgeable about each car we ask about. We tell him what we want and he makes it happe More

by mandylu234
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bradley , Thomas Slagle

Jul 19, 2025

Walt Massey Ford responded

We love hearing that! Jimmy will be thrilled to know he's made such a lasting impression. It's always our goal to make the process easy and personalized, and we’re grateful for your continued trust. Thanks for the recommendation!

June 12, 2025

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Everyone was super friendly and helpful. We had an accident on the premise and the car was disabled. The Ford shop fixed the car such that it was road ready at no charge. Very appreciative f More

by jerrylpowell
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Gary , Kasch Utz

Jun 19, 2025

Walt Massey Ford responded

We’re so glad our team was able to help get you back on the road and that your sales experience was just as positive. We appreciate your kind words and are grateful you chose to work with us—it means a lot!

June 07, 2025

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Great buying experience. and would purchase from these gentlemen and from this dealership again in the future. More

by dpatrickfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cade Robinette, Chris Waltz

Jun 11, 2025

Walt Massey Ford responded

We’re glad to hear you had a great buying experience and would choose to work with us again! That means a lot, and we look forward to helping you in the future whenever you’re ready.

June 02, 2025

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Great experience thanks to all. Will highly recommend Walt Massey service to friends and family More

by dennon.dearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Laird, Erica Gary , Anthony Chapman, Dennon Dearman, Thomas Slagle, Chris Waltz

Jun 02, 2025

Walt Massey Ford responded

We’re glad you had a great experience and appreciate your recommendation. Thanks for trusting us with your vehicle—we look forward to seeing you again!

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