Cole Fenske

The hidden fees on our vehicle purchase were surprising. The vehicle was advertised as "dealer certified" at $23,900. Yet there was a $2000 add on and we actually had to pay for the certification. That The vehicle was advertised as "dealer certified" at $23,900. Yet there was a $2000 add on and we actually had to pay for the certification. That and other fees were just ridiculous. Other dealers we have bought from in the area (Bergstrom and Gandrud) offered fair and upfront pricing which included everything. You advertised a price of 23,900 but with all the other stuff it was 31K out the door. This is unacceptable. We have never felt more taken advantage of at a dealership, and will not only not purchase another vehicle from you, but will recommend people go elsewhere whenever we are asked. Even the people in the office commented when we complained about the lack of transparency that "we hear this sometimes". Overall, very disappointed. Would have preferred we backed out but had put money down and promised our son the vehicle. Seemed to be dishonest and misleading. More

by brentb2 Verified Customer Verified Customer

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Very excellent service. Definitely would recommend. They did a great job on my car. Thanks. Definitely would recommend. They did a great job on my car. Thanks. More

by stephaniestimac81 Verified Customer Verified Customer

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Oil change took a hour and twenty minutes The service before wouldn’t do a scheduled tire rotation because lugs were seized I loosened them myself with a breaker bar Will take my vehicle elsewhere fro before wouldn’t do a scheduled tire rotation because lugs were seized I loosened them myself with a breaker bar Will take my vehicle elsewhere from now on More

by raspangenberg Verified Customer Verified Customer

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When we first started out shopping we had no idea how much work would go into finding something that would fit our family. The 5 person family would be just right for a Pacifica thanks to Chris. Thanks a much work would go into finding something that would fit our family. The 5 person family would be just right for a Pacifica thanks to Chris. Thanks again for introducing us to a great group of people. You did great finding the best ride. We are ecstatic about our Hybrid Pacifica! More

by bobby_j21 Verified Customer Verified Customer

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Chrysler World is always upfront and honest with service for timing and cost. Work has always been done to my satisfaction. for timing and cost. Work has always been done to my satisfaction. More

by DON_GUAY Verified Customer Verified Customer

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Prompt service for oil change,friendly staff in all departments,would recommend to others if asked. departments,would recommend to others if asked. More

by ssmith270 Verified Customer Verified Customer

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Great,friendly, helpful, understanding people at this dealership. pretty clean waiting area and rest room.enjoyed the cookies. dealership. pretty clean waiting area and rest room.enjoyed the cookies. More

by jayneparise12 Verified Customer Verified Customer

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expensive, but work seems to be done correctly. May recommend to others possibly in the future. May recommend to others possibly in the future. More

by PEGGEBRECHT Verified Customer Verified Customer

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Great Correspondence! !! Fast service! Bonus loaner vehicle! Great Repair Work! Excellent detailing! Convenient! Friendly Service! !! Fast service! Bonus loaner vehicle! Great Repair Work! Excellent detailing! Convenient! Friendly Service! More

by CHOOCH1277 Verified Customer Verified Customer

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Last year my truck was in for a warranty claim to replace cracked exhaust manifolds. Since that time I've had an exhaust leak a little farther back before the muffler. Since I live 45 minutes away, I didn't cracked exhaust manifolds. Since that time I've had an exhaust leak a little farther back before the muffler. Since I live 45 minutes away, I didn't make a special trip for the repair. When I called for a new recall notice, I asked to have the oil changed, tires rotated and the exhaust leak fixed. I was told that even though they had taken my exhaust apart last year, this was not covered and would cost me an additional $260. I then informed them that they should only do the recall work. When I picked up the truck, I was informed that they did the oil and tires anyhow and I had a bill to pay. It wasn't worth an arguement so I paid it and left without visiting the sales lot which was part of my original plan. More

by Jason S Verified Customer Verified Customer

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