Cole Laux

Dealership is ok but pricey, $122. 00 is pricey for a simple oil change. When ford runs ads for the works for $59.95 00 is pricey for a simple oil change. When ford runs ads for the works for $59.95 More

by RANDALL0054 Verified Customer Verified Customer

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Everyone was great! The communication was top notch! I would highly recommend auto park ford in laporte The communication was top notch! I would highly recommend auto park ford in laporte More

by Jennifer Verified Customer Verified Customer

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Every thing was good except for the automated system. It was too difficult to talk to a person It was too difficult to talk to a person More

by PIXIEDUST05 Verified Customer Verified Customer

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They were able to update my Synch 3 system when other dealers said it couldn't be updated. My vehicle is running better and the Synch system updated. This allowed me to update the navigation system. Agai dealers said it couldn't be updated. My vehicle is running better and the Synch system updated. This allowed me to update the navigation system. Again another Ford dealership said it couldn't be fixed. Thanks. More

by F150EFMB Verified Customer Verified Customer

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Great service! ! The staff have always been able to answer and explain any questions or concerns I have had. ! The staff have always been able to answer and explain any questions or concerns I have had. More

by mikemollenhauer Verified Customer Verified Customer

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Quick and easy The experience was nice and convenient. Work was performed in a timely manner. Work was performed in a timely manner. More

by Gfedak3531 Verified Customer Verified Customer

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Good care Good check, I liked the attention and recommendations. It was also quick and good results. recommendations. It was also quick and good results. More

by flordelisnieto.09 Verified Customer Verified Customer

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I had an oil change done. After I got the truck home, I noticed oily fingerprints on the fender. I also had some oil dripping on my driveway like the truck wasn't cleaned up v After I got the truck home, I noticed oily fingerprints on the fender. I also had some oil dripping on my driveway like the truck wasn't cleaned up very well after the oil change. More

by geojohn78 Verified Customer Verified Customer

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I have had my truck up there 3 times and it is still not fixed and I am out over 1600 dollars. When I took it up there last November the AC seemed to be blowing hot air and the truck was missing. They cha fixed and I am out over 1600 dollars. When I took it up there last November the AC seemed to be blowing hot air and the truck was missing. They charged me alot of money to fix it. This spring it seemed to be missing a little again and the AC was not working again. They checked it out and said they forgot to plug something in. They originally told me when they fixed it both problems was related. They did not charge me for this. The truck started missing again but the air seemed to be working. I made yet other appointment. I told them about the miss but air at the time seemed to be working. When I went to pick it up they charged me over 200. I ask them why and was told they checked out the AC I explained to them I had in for a miss in the engine. They told me it was not missing enough to figure it out. They said they would put in new plugs/wires for almost 1000. I told them we did that less then 5000 miles ago. Then I get a estimate for 6000 total for stuff I never ask for. They also told me that the air filter was soaked. I asked what they thought and was told maybe I left my hood open SERIOUSLY!! At this point I just wanted my truck out of there. The other thing was they locked the drivers door but not the passenger door. I have my opinion on that also. The next morning my mechanic and I checked out the air filter. The air filter box was left unlatched It was dirty but not wet. We did find a tool under the hood that was left. Now I have a truck with less then 60,000 miles on it that is missing bad and the air is working maybe a third of the time. I am out of alot of money and a truck Im afraid to drive not knowing if Im going to get to my destination or not. I have myself been in business for over 40 years and have never had this kindb experience!!! More

by Sudlow Verified Customer Verified Customer

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I was running late. Cole stayed after closing time so I could pick my truck up. 10/10 customer service. Cole stayed after closing time so I could pick my truck up. 10/10 customer service. More

by SOJKA.MELISSA Verified Customer Verified Customer

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