Cole Turner | Page 2

We have worked with Burnsville VW for years. They are consistently great in the service dept. Brad has advised us for multiple visits and always has been honest and helpful. They are consistently great in the service dept. Brad has advised us for multiple visits and always has been honest and helpful. More

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Friendly and efficient, great communication through the process. Great waiting area to wait. Thank you ! process. Great waiting area to wait. Thank you ! More

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The best compliment I can give is that I trust this dealership. We have purchased multiple vehicles from them because of this trust. I have had that same trust with service for our vehicles. I like t dealership. We have purchased multiple vehicles from them because of this trust. I have had that same trust with service for our vehicles. I like the give it to me straight attitude. The cars are great but the trust is what keeps me coming back! More

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I brought my VW Passat in for 50k service. Friendly representative Davis was very forthright and honest. Appreciate the service. They had me in and out in no time on a busy Friday .. would rec Friendly representative Davis was very forthright and honest. Appreciate the service. They had me in and out in no time on a busy Friday .. would recommend! More

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The Service Department at Burnsville VW is the best in town! These people understand customer service and strive to always do the right thing. town! These people understand customer service and strive to always do the right thing. More

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I appreciated the friendly, honest service provided the moment I pulled into the service bay to the moment I left including text updates and the bright waiting area moment I pulled into the service bay to the moment I left including text updates and the bright waiting area More

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Pleased with the communication, cleanliness and attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalize attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalized the repair work and kept in touch during a trying time with the warranty provider. While the vehicle is slightly above average, the dealership service department has been way above average. More

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I came in for my 6 month tune up on my new car. They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has since come on), recalls were not completed, and i didn’t make it home from the dealer before one of my tire lights came on. The experience left me with more issues than i entered with More

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There were several issues that came up while it was in for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked t for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked to get them resolved. He went the extra mile to bring it to a resolution More

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Luther VW in Burnsville is great! Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice. More

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