Cole Vernaci

There’s literally nothing but positive things that I can say about my overall experience with Cole as well as the dealership as a whole. My wife and I weren’t even considering a SUV from Mercedes. We shoppe say about my overall experience with Cole as well as the dealership as a whole. My wife and I weren’t even considering a SUV from Mercedes. We shopped around for a couple weeks, going to different dealerships between Jeep, Nissan, Chevy and Ford and then stop looking for a few weeks because it seemed as everywhere we went we would get the run around, changes in prices from what we were told over the phone then different when we got there. Then a good friend of mine suggested that we go and meet Cole and see what Mercedes had to offer. At first we were hesitant because we figured it would have been outside of our means, but it seems like every other manufacture you have to go with their fully loaded tier SUV just to get an equivalent vehicle that we had. So with that in mind, we did decide to go and see Cole. Our first visit we went and were greeted right away by pleasant upbeat employees and then we met Cole. We test drove a GLC, and right away we fell in love with it, Cole went with us for the test drive and was very knowledgeable about how all the functions of the vehicle worked and what features it had. We were then given prices for a lease and I was very taken back about the price but not because it was too much. I was taken back by the fact that I could get a very well featured GLC for just about the same price as a fully loaded Chevy Blazer. We did not purchase the vehicle that day as we needed some time to think it over and decide which one of our cars we were going to trade in. Now normally I would be receiving at least 3 phone calls a day from a dealership, pressuring us to buy. However, with Cole it was quite the opposite and very professional. Did he follow up with us? Of course, but it was no pressure what so ever and just wanted to make sure we had all the info we needed and all our questions were answered. We definitely had a lot of questions before we purchased but every time I reached out to Cole he was quick and professional to get back to me. My wife and I decided that the GLC was the perfect SUV for us so we scheduled a day with Cole to come in and purchase it. Now this is where the dealer itself gets a 10 out of a 10, we both took the entire day off thinking we would be waiting on the finance department to bring us in as this has always been the case when we bought our vehicles. Again we arrived at the dealership and were greeted promptly and Cole came to get us right away and took us straight to the finance office. We sat and waited maybe just a few minutes and then Sal from finance came in. Typically this is the part of the process I hate the most because all different services and extras are normally shoved down our throats and you can always tell when that person doesn’t like being told no I don’t need or want that. That wasn’t the case here, we were offered a few options but we declined. Sal didn’t sit there going on and on about how we needed this and that, we said no and it was that simple. No displeasure from Sal whatsoever and remained just as happy as he was when he walked into the office. I think we weren’t even in finance for more then 30 minutes. Everything from the monthly payment, the down payment and even the check they wrote back to us was exactly the same as we were originally quoted. I didn’t have to wait days or weeks for the check to pay off our existing vehicle, they already had it ready for us. We had nothing but a positive experience in the finance department and it was hassle free. After we were done signing everything we were then taken to our brand new GLC. I did a good walk around to make sure the detail department did a good job. I was looking to make sure there was no scratches, no swirls in the paint, no left over glue and most importantly no streaks on the windows. 10 out of 10 for the detail department. Thank you Cole and Ray Catena for a painless process. We will be back! More

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I had a wonderful experience at Mercedes in Freehold. Cole was an excellent help. FIVE STARS Cole was an excellent help. FIVE STARS More

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Feel extremely comfortable in choosing a vehicle from Ray Catena - excellent service and professional sales people. Cole was a true professional and spent time with me working out the logistics. He did all Catena - excellent service and professional sales people. Cole was a true professional and spent time with me working out the logistics. He did all he could to meet my needs without making me feel uncomfortable in any way. More

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Cole was awesome from beginning to end. He found the exact car that I was looking for. Sal was great as well! He found the exact car that I was looking for. Sal was great as well! More

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We had such a wonderful experience purchasing our GLS 450, and immediately felt very comfortable when meeting Cole. He was very personable, professional and worked with us as we explored vehicle options. 450, and immediately felt very comfortable when meeting Cole. He was very personable, professional and worked with us as we explored vehicle options. He made the process smooth and enjoyable, and clearly communicated along the way. I highly recommend both Cole and Ray Catena of Freehold if you’re in the market for a Mercedes! More

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This is my first experience with Mercedes. I was pleased with their selection of vehicles and promotions. I had an even more amazing experience working with my Cole. From the moment I walked i I was pleased with their selection of vehicles and promotions. I had an even more amazing experience working with my Cole. From the moment I walked in, he was friendly, attentive, and genuinely interested in helping me find the car I wanted, not just making a sale. He took the time to listen to what I was looking for, answered all my questions patiently, and explained every detail clearly, without any pressure. I will definitely be back to do business with Cole again. More

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The most satisfying car dealership experience in a long time! From the moment we stepped in to the showroom, there is nothing they could have done better! Our salesperson Cole was knowledgeable, respectf time! From the moment we stepped in to the showroom, there is nothing they could have done better! Our salesperson Cole was knowledgeable, respectful and patient. Would highly recommend him. Very happy. More

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The service and customer care at Ray Catena Mercedes-Benz are truly outstanding. Every member of the team was friendly, professional, and incredibly helpful throughout the entire process. We especially wa are truly outstanding. Every member of the team was friendly, professional, and incredibly helpful throughout the entire process. We especially want to thank COLE for his exceptional support while purchasing our GLE 350. His knowledge was impressive, and he took the time to walk us through every detail without ever making us feel rushed. We genuinely appreciate the experience and will absolutely be back for our next vehicle. Highly recommend this dealership to anyone looking for a seamless and enjoyable car-buying experience! More

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Cole is very responsive and professional. He completed everything I asked for in a timely manner. Entire process of leasing the vehicle was seamless. He completed everything I asked for in a timely manner. Entire process of leasing the vehicle was seamless. More

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Cole was a outstanding salesman from the beginning to end. We we not quite sure if we wanted a GLB or GLC. Cole took his time showing us different models which helped us make up our mind. We are enjoying end. We we not quite sure if we wanted a GLB or GLC. Cole took his time showing us different models which helped us make up our mind. We are enjoying our GLC and Cole is truly an asset to your sales team. THANKS AGAIN! More

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