Colin Fiedler
Colin Fiedler at Acura of Brookfield

Colin Fiedler | Page 4

Service Manager

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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201 Reviews
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201 Reviews

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201 Reviews of Colin Fiedler

September 19, 2020

Dealership Rating
Employee Rating

Reliable, fast, trustworthy, friendly but still professional...I would always service our car at this dealership. They gave us a nice loaner for convenience, while our car was serviced. More

by g_matusik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Petrowski , Roger Meeker, Shon Nix

Sep 22, 2020

Acura of Brookfield responded

Thanks for this great review and recommendation.

September 19, 2020

Dealership Rating
Employee Rating

Outstanding service every time .Whether it be on the Outstanding service every time . Whether it be on the phone or in person . Very customer oriented. Pleasant area to wait. Besides the fact we have o More

by KARIMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Acura of Brookfield responded

Thanks for sharing this great review.

September 18, 2020

Dealership Rating
Employee Rating

Outstanding service. Drove in the technician was ready no confusion. I shared a story that this dealership is much better than the Lexus dealership across the street for service. Great first impressions. More

by Lakegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Colin.

September 11, 2020

Dealership Rating
Employee Rating

This dealership provides excellent customer service in a very clean setting. They’re very prompt in taking care of the customer on arrival. I feel the prices are a bit on the high end, but I trust the serv More

by SWEBBER6.saw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Hoff, Derrick Petrowski

Sep 15, 2020

Acura of Brookfield responded

Thank you for the the feedback about your recent service visit. We are sorry that the complimentary car wash was lacking. Next time you are in the area, please feel free to stop by and we can rewash your vehicle.

September 10, 2020

Dealership Rating
Employee Rating

My 17 year old son took my car for service because I was unavailable. He was thrilled to be treated with respect by all employees. More

by Joni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel

Sep 11, 2020

Acura of Brookfield responded

Thanks for sharing.

September 10, 2020

Dealership Rating
Employee Rating

Always get great service at Acura of Brookfield. They diagnose the problem and then clearly spell out the options to resolve the problem...I have been a customer for over 25 years and always been satisfi More

by WILLIAM.MEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Acura of Brookfield responded

Thanks for sharing this great review. We appreciate your continued loyalty.

September 10, 2020

Dealership Rating
Employee Rating

Excellent service, friendly staff and work was done on time. All repairs were explained in an easy to understand way. My car was washed and cleaned to perfection. More

by pauers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 10, 2020

Acura of Brookfield responded

We are happy to hear that you had an excellent experience during your recent service visit.

September 08, 2020

Dealership Rating
Employee Rating

They take great care of you and make sure all your needs are meet. Will take the extra effort to make sure you are satisfied. More

by MAURYCOSTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Truttschel, Tom Schellinger, John Parker , Brian Chilson, Jeff Ensweiler, Roni,Michael

Sep 09, 2020

Acura of Brookfield responded

Thanks for sharing this great review and recommendation.

September 05, 2020

Dealership Rating
Employee Rating

Personal attention to detail & service. Worked around my difficult schedule as my car needed service as my dad was in hospice 250 miles away. Had to drive to say goodbye More

by LIANNECULVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parker, Dan Surges, Gary Krier, Ron Hoff, David Stawicki, Derrick Petrowski , Jessy Alfaro, Jeff Ensweiler, Alex Opio

Sep 08, 2020

Acura of Brookfield responded

We are sorry to hear about your dad. Glad we could accommodate your schedule and thank you for sharing during this difficult time.

August 28, 2020

Dealership Rating
Employee Rating

I have had great service here in the past, but have a couple comments from this time. I had the vehicle in for a recall. 1) I was not aware that gasoline would be drained from my tank - it wasn't a lo More

by ree714a
Recommend Dealer
Yes
Aug 28, 2020

Acura of Brookfield responded

We Apologize for any inconvenience this recall may have caused you. The letter that was sent out does state the repair takes 1 hour and 15 minuets, but could take more time based on shop capacity's. If you came in with a full tank of fuel it will take longer and some fuel maybe lost. Your service adviser should have explained this to you, and asked if you needed any type of transportation. I look forward to speaking to you in person about this concern. Jeff Ensweiler Service Manage Acura of Brookfield Where we provide safe and reliable transportation

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