Colin Fiedler | Page 6
Service Manager
Acura of Brookfield
19180 W Bluemound Rd
Brookfield, WI 53045
201 Reviews
Write a Review201 Reviews of Colin Fiedler
August 04, 2020
Excellent customer service Colin Fiedler helped me correct a problem with a tire sensor. He was understanding, and efficient. I’ve been coming to Acura of Brookfield for 15 yea Colin Fiedler helped me correct a problem with a tire sensor. He was understanding, and efficient. I’ve been coming to Acura of Brookfield for 15 years because I’ve consistently had this level of experience. More
July 31, 2020
work was completed in time stated. This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are deal This dealership always keeps my TSX in in exceptional driving condition. It's important for me to have a vehicle where all maintenance issues are dealt with at one appointment. More
Other Employees Tagged: John Parker, Gary Krier, Ron Hoff, Derrick Petrowski , Jeff Ensweiler
July 30, 2020
standard service Easy to setup time that works for me and service completed in less than time estimate. Loaner car provided that was an RDX and was clean with an easy Easy to setup time that works for me and service completed in less than time estimate. Loaner car provided that was an RDX and was clean with an easy process to get and return. More
July 30, 2020
Colin Fiedler of the service department provides an amazing customer experience. He has an amazing ability to balance the customers needs with the dealerships expectations of him. Collin takes the tim amazing customer experience. He has an amazing ability to balance the customers needs with the dealerships expectations of him. Collin takes the time with the client to explain what needs to be done and why. He is very thorough and his explanation and I always feel confident in his recommendations.Thank you Colin. More
July 24, 2020
Always treats me well.. ! I have been a repeat customer of Acura of Brookfield for over 7 years now. Ever since I moved to this area, I have been availing their services. All I have been a repeat customer of Acura of Brookfield for over 7 years now. Ever since I moved to this area, I have been availing their services. All of their service techs have been fantastic but I would definitely like to mention Mr Colin Fiedler who I have been working with the most. I trust Colin to do everything right by me and much appreciate the attention he gives towards my needs. He is always easy to talk to and he will go above and beyond to help me out. Even though I ended up with leasing my latest vehicle from another dealership (due to a quote that Brookfield could not match), I had no problem going back to Acura of Brookfield for my service needs. They never discriminated against me nor did they treat me any differently because of that, which I really appreciate. Once again, I give Acura of Brookfield's service team 5 stars for their excellent service and customer satisfaction. Keep up the good work and Thank you once again More
Other Employees Tagged: Stuart Beispiel, Dan Surges, Gary Krier
July 23, 2020
I have purchased 7 Acura’s at Acura Of Brookfield.. I have always received good service for my Acuras. I recommend Acura of Brookfield whenever people ask me about how I am treated. That is why I have p I have always received good service for my Acuras. I recommend Acura of Brookfield whenever people ask me about how I am treated. That is why I have purchased new Acura’s here. I More
Other Employees Tagged: Terry Truttschel, Rich Bravata, Dan Surges, Gary Krier , Roger Meeker
July 22, 2020
What a terrific experience. I received a detailed explanation of the work performed on my vehicle. I also felt very safe in the facility. All employees wore masks and all customers did as well. explanation of the work performed on my vehicle. I also felt very safe in the facility. All employees wore masks and all customers did as well. More
July 21, 2020
Best Dealership Wonderful sales, and service staff. Purchased our 5th ACURA vehicle, which should show how much we like them. Always has great sales experiences, espe Wonderful sales, and service staff. Purchased our 5th ACURA vehicle, which should show how much we like them. Always has great sales experiences, especially from Jacob Groth. More
Other Employees Tagged: Jacob Groth , Roger Meeker
July 20, 2020
I don’t know how they could have done anything any better than they did. In my experience they have ALWAYS been conscientious from start to finish. than they did. In my experience they have ALWAYS been conscientious from start to finish. More
Other Employees Tagged: John Parker, Gary Krier , Jeff Ensweiler
July 17, 2020
Thank you for a contact free experience!! I never had to enter the building!! Dropped the keys in the box. Picked up with keys locked inside. Paid via phone. Thank you for a contact free exp I never had to enter the building!! Dropped the keys in the box. Picked up with keys locked inside. Paid via phone. Thank you for a contact free experience!! More

