Rik Shorten

Fantastic experience! Very smooth and easy transaction and everyone was great! Especially Abed! Would recommend to everyone! Very smooth and easy transaction and everyone was great! Especially Abed! Would recommend to everyone! More

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This is my 8th Lexus that I have purchased. Loyal LEXUS brand owner who appreciates a High Quality Product. I had the BEST PURCHASE EXPERIENCE today, out of all 8 prior Lexus Purchases with AL Loyal LEXUS brand owner who appreciates a High Quality Product. I had the BEST PURCHASE EXPERIENCE today, out of all 8 prior Lexus Purchases with ALLISON at CLEVELAND LEXUS! What a BEAUTIFUL SHOWROOM, that makes you feel like you are at a SPA, instead of a Car Dealership. 🌟🌟🌟🌟🌟 STARS ALLISON! More

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I truly had a nice experience. I had my last Lexus for 15 years. The Lexus family that I had grown to love and that took care of me is no longer there. And even though they were al I had my last Lexus for 15 years. The Lexus family that I had grown to love and that took care of me is no longer there. And even though they were all gone, I still felt very welcome. And I feel like I met my new Lexus family. Abed was awesome! Everyone was awesome! I really like that I was able to leave and come back. Sitting at a dealership for hours isn't fun. So thanks Abed and everyone that was there that day. The bow and everyone clapping for me was really awesome too! Don't think that ever happened with my other 3 purchases! Makes a girl feel good! Thank you again! More

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I had a fantastic experience purchasing my Lexus RX at Lexus of Cleveland. Ryan was incredibly attentive and didn't try to oversell me on anything; instead, he proved to be completely trustworthy and pass Lexus of Cleveland. Ryan was incredibly attentive and didn't try to oversell me on anything; instead, he proved to be completely trustworthy and passionate about meeting his clients' needs—and I had plenty of them! He took his time, answered all my questions, and was friendly, professional, and patient throughout the entire process. I got a great vibe the moment I walked in and knew right away that I was in good hands. I highly recommend that anyone looking for a new vehicle seeks out Ryan at Lexus of Cleveland! More

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Ryan was a pleasure to work with while my daughter purchased her NX350! He answered all our questions and was not pushy at all, which made the process go very smoothly! Everyone at this dealership purchased her NX350! He answered all our questions and was not pushy at all, which made the process go very smoothly! Everyone at this dealership was friendly and professional. We were greeted by every employee we encountered. She loves her car and we would not hesitate to use Ryan again. More

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Collin was very helpful and professional. Whenever I have a question, he responds promptly to my text. Whenever I have a question, he responds promptly to my text. More

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Ryan was a pleasure to work with. He was responsive, professional and personable. He was able to answer my questions and address my concerns about the NX I ultimately purchased. He co He was responsive, professional and personable. He was able to answer my questions and address my concerns about the NX I ultimately purchased. He continues to answer questions for me anytime I reach out to him. I also appreciated that he wanted me to be happy with my purchase and wasn’t pushy during the process. I highly recommend Ryan More

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I’ve had many vehicles through Lexus of Cleveland and Matt and I couldn’t be more happy. Matt always takes the time and explains everything and makes the process seem less! Matt and I couldn’t be more happy. Matt always takes the time and explains everything and makes the process seem less! More

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We purchased our daughter's first car from Ryan. Ryan was very easy to work with. Answered all of our questions and even came in on his day off to close the deal personally. He truly went above and Ryan was very easy to work with. Answered all of our questions and even came in on his day off to close the deal personally. He truly went above and beyond to ensure our daughter felt special!! More

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Love everything about my Lexus dealer. My third Lexus and I love every car I have owned. My third Lexus and I love every car I have owned. More

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