Colleen Nation

They seem friendly and courteous, however, pricing was a bit high. The computer even listed their vehicle at $3404 over the national avg of similar cars same age and miles. They did drop it $1000 3 days l bit high. The computer even listed their vehicle at $3404 over the national avg of similar cars same age and miles. They did drop it $1000 3 days later after Ibquestioned them about it, but I was finding better deals elsewhere. The man told me an uptick in pricing was coming, as if he knows the future, and thought it was fairly priced. Ok, Good luck, I will keep looking. Keith Castleberry More

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I have all of my maintenance performed at Eriksen Chevrolet. They have a great group of employees and always do a nice job that is on time and at the estimate for the repairs! I do not hesitate to re Chevrolet. They have a great group of employees and always do a nice job that is on time and at the estimate for the repairs! I do not hesitate to recommend them. More

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Best experience I've ever had with a dealership! They were polite on the ball and able to get us in and out in about 30 min. We did call ahead and gave them all the info they needed to died up the They were polite on the ball and able to get us in and out in about 30 min. We did call ahead and gave them all the info they needed to died up the pieces and they were more than happy to help us out when other dealers wouldn't. More

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I purchased a new Silverado in 2021 from this dealer. In December 2021 it lost power steering. I was stranded in airport parking lot and had to tow it home. The service department insisted I was responsi In December 2021 it lost power steering. I was stranded in airport parking lot and had to tow it home. The service department insisted I was responsible for getting the truck to their business. After having it for 3 weeks they informed me the problem was a chip that they would have to order and wait for the pandemic problems to shipment and chip shortage to get it. The problem only showed up when the temperature was below 20°. So they assured me I could drive the truck safely when the truck worked. Winter ended and ii continued to drive the truck, waiting for the part to come in to Erickson service dept. In July of this year '22 I was traveling cross country when outside Topeka Kansas going 70mph the steering went completely out and power was gone. Luckily I was able to get the truck to the dealership of Cable Dahmer of Topeka. These guys got my truck in the next day, found the problem (not a chip) and ordered the parts immediately. The parts came in one day. The crew at Cable Dahmer prioritized my work knowing I was on the road traveling. I have to tell you that amazed me as they were super busy with lots of folks ahead of me. They were super. All I can think of is how the Erickson people put me off, lied about the problem, laid blame on other businesses for Erickson Chevrolet's horrible service. Erickson failed me when I needed them most. I was basically without a vehicle for the whole winter. I feel I was also cheated out of that time of warranty. Next time I buy a vehicle it will not be from Erickson Chevrolet in Milan Illinois More

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Worst experience buy a new truck ever! We purchased our new 2020 Chevrolet Colorado on March 13th, from the salesman to the financing to the truck itself was the worst experience ever. Afte We purchased our new 2020 Chevrolet Colorado on March 13th, from the salesman to the financing to the truck itself was the worst experience ever. After applying for financing for the truck on line we were contacted by the salesman’s Tim Munson. Right from the get go the salesman said he could not hold the truck till we let him know we were on our way. We drove 96 miles to be told he had someone else he could have sold the truck to but we were lucky because the person had to come back at a later time. Took the truck for a test drive but did not test it in reverse. Purchased truck, came home truck would not go backwards up a slight incline. Messaged the dealer immediately, was told to contact Chevrolet. Our brand new truck was at a local dealer for the first week we had it. Broken reverse piston in the transmission. Chevrolet has declined to repurchase the vehicle. The purchased price we agreed on was $23,340. While reviewing the paperwork Purchase price was $26, 940. The day after purchase GM financial announced 0% for 84 months. Because we already financed it was considered a used vehicle. I always had a Chevy in my driveway, guess what, never again. Doesn’t deserve the 1 star review. More

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