Colleen Swartz
Colleen Swartz at Diehl Kia of Hermitage
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Colleen Swartz

Finance Manager

Diehl Kia of Hermitage

1469 N Hermitage Rd
Hermitage, PA 16148

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4.8
108 Reviews

Industry Experience

30 yrs, 11 mos

4.8

108 Reviews

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108 Reviews of Colleen Swartz

May 04, 2024

Dealership Rating
Employee Rating

I really enjoyed working with Gesse and thought he did a terrific job. I would recommend him to everyone. More

by dowen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gesse Matlock

May 01, 2024

Dealership Rating
Employee Rating

Felt very comfortable in talking with Tyler. Presented the Carnival with obvious knowledge of its options and how they would relate to an older couple. Listene More

by billncinda1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Vetter

May 01, 2024

Diehl Kia of Hermitage responded

Hello! Your feedback about Tyler & Colleen is high appreciated. Thank you for the review!

April 29, 2024

Dealership Rating
Employee Rating

As return customers my husband and I were disappointed in Diehl Kia. The price for the car we were interested in was advertised online at one amount, but not until negotiations were done were we informed tha More

by j4fams
Sales Price Transparency
Recommend Dealer
No
Apr 29, 2024

Diehl Kia of Hermitage responded

Thank you so much for leaving a review of how your time with us went. I completely understand the feelings you are expressing in your review, however I assure you we value you and your families time and money more than anything. When a dealer lists a vehicle for sale on line, they always list all available rebates and incentives as well as their discounted price so all customers are able to see how the low the price could be. Once a customer selects a vehicle, that is when we gather your information and see what incentives and rebates you qualify for with your selected vehicle and then apply them to your final selling price for review. (This is also clarified on all of our advertising and website's) We at NO time would ever do something that was deceptive or a bait and switch any customer as your complete satisfaction is paramount to us here at the Diehl Auto Group. I once again apologize for the confusion, please feel free to give me a call at 724-347-7702 - Extension 5102 and I would be happy to discuss this with you further. With Respect, Joe Pantone General Manager

April 29, 2024

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Employee Rating

She was very Fast and efficient! She made the whole process early to understand. I feel she answered all my questions. More

by Shaylachambers87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kam Thornton

May 01, 2024

Diehl Kia of Hermitage responded

Hi, Shayla. Your feedback is highly appreciated. Thank you for the review!

April 20, 2024

Dealership Rating
Employee Rating

Outstanding communication and service with follow up on all questions and concerns. Overall excellent experience. More

by tlj.md
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Vetter, Donnie Suntheimer

Apr 20, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

April 07, 2024

Dealership Rating
Employee Rating

The best hospitality I’ve experienced at a dealership. Gesse treated me right and put me in a fantastic car More

by colyntdonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience with Gesse, Kam, Maddi and Colleen. We truly appreciate it!

Apr 10, 2024

Diehl Kia of Hermitage responded

Thank you so much for leaving us such a great review! We are glad Gesse, Kam, Maddi and Colleen took such good care of you! Please keep us in mind for all your vehicles needs now and in the furture. At Your Service, Joe Pantone General Manager

April 07, 2024

Dealership Rating
Employee Rating

Maddie was awesome! ! Craig was awesome!! Colleen was awesome!! Very knowledgeable staff!! Will definitely return for future purchases! More

by Lizblack4209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Misier, Maddi Schmelzer

Apr 09, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience with Craig, Maddi and Colleen. We truly appreciate it!

April 02, 2024

Dealership Rating
Employee Rating

Colleen was very thorough and professional! Jason was the best salesman I could have asked for! This is my second vehicle he’s helped with and as always 10/10 recommend! More

by Cec5455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 31, 2024

Dealership Rating
Employee Rating

Gesse Matlock was an absolute star salesman. He met all of my needs and then some! More

by kaciekirkpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience with Gesse. We truly appreciate it!

March 28, 2024

Dealership Rating
Employee Rating

Painless and enjoyable transaction. Tyler & the rest of the team were very knowledgeable and helpful along the way More

by cstone0003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cameron, Tyler Vetter

Apr 01, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

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