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Collin Floyd
Collin Floyd at Germain Toyota of Columbus

Collin Floyd

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Collin Floyd

May 20, 2025

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Employee Rating

Collin was extremely helpful, easy to work with, diagnosed the problem instantly, and was super flexible with scheduling. Getting the car repaired was a breeze, and if/when I need another repair, I' More

by Peter
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Recommend Dealer
Yes
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May 20, 2025

Germain Toyota of Columbus responded

Peter, thanks so much for your positive feedback on Collin! He's the consummate advocate for our valued customers, and we're pleased to know how satisfied you were with this experience. Safe travels until next time! Best Regards, Marcello Frustaci General Manager

April 22, 2025

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Collin Floyd was very kind, helpful and understanding to me. I had a great experience. More

by THarrison
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Recommend Dealer
Yes
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Apr 22, 2025

Germain Toyota of Columbus responded

Providing quality and efficient service is so important to us here at Germain Toyota of Columbus and we are glad that Collin's efforts met your satisfaction! We are thrilled to know that he was very kind, helpful and understanding. We wish you safe travels until we meet again! Best Regards, Marcello Frustaci General Manager

March 20, 2025

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Colin Floyd at Germain Toyota was very helpful. He is very knowledgeable and personable. Germain service is excellent. More

by Mike
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Recommend Dealer
Yes
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Mar 21, 2025

Germain Toyota of Columbus responded

Thanks for the love, Mike! We're glad you always enjoy working with Collin and the Germain Toyota team for your automotive needs. We hope to be of service to you for many more years to come! Best Regards, Marcello Frustaci General Manager

March 14, 2025

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Always a pleasure going to Germain Toyota for all my service needs collin floyd is always a pleasure to work with he always takes great care of mine and my wifes cars. Everyone there is so nice. More

by kowens8282
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Recommend Dealer
Yes
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Mar 18, 2025

Germain Toyota of Columbus responded

That's great! Thank you for always trusting Collin and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

October 22, 2024

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Colin Floyd was very helpful to resolve an issue. The representatives were friendly and attentive. They kept me up to date on the status of my car and other services that could be updated while I was More

by amycosu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy and Daniel

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Oct 23, 2024

Germain Toyota of Columbus responded

Amy, we're happy Collin's expertise helped you have a very positive experience at Germain Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time! Best Regards, Marcello Frustaci General Manager

May 15, 2024

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Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Mahogany Nolen, Shannon Lovelett, LaQuita Allsion , Esmma Ali, Jerrod Ridgeway, Jadyn Schram

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Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

April 03, 2024

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Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I More

by candleshoe
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Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Demetrius Davis, Marcello Frustaci, Sulayman Nyang , Selena Laney

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Apr 03, 2024

Germain Toyota of Columbus responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Demetrius provided for you. We hope to do it again some day, but until then please enjoy safe and pleasant travels. Best Regards, Marcello Frustaci General Manager

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