Colton Sullivan

Southwest Ford is a great company with excellent customer service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles. service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles. More

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We contacted SW Ford about a transmission software recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arriv recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arrive, called. A automated system took my call and promised a call back. No one called back. The technician did arrive on the actual scheduled date , exactly on time. He was courteous and installed the update. I would give the technician 5 stars, the dealership 3 for the failure to call back. More

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I can’t say enough good things about the service department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the en department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the entire process, explained everything clearly, and made sure I understood what was being done to my vehicle. What really stood out was how much they genuinely cared about providing great customer service. I never felt like just another customer, and they went above and beyond to make sure everything was taken care of properly. The communication was excellent, the service was efficient, and my vehicle was returned to me in great shape. It’s such a relief to know you can take your vehicle somewhere and trust that you’re going to be treated fairly and respectfully. If you need service or maintenance for your Ford, I highly recommend the service department at Southwest Ford! They truly know how to take care of their customers. 👏🏼🚗❤️ Thank you, Southwest Ford, for making what could have been a stressful experience such a positive one! 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️ More

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Always excellent service, always explain what if anything needs to be looked at and recommends solutions needs to be looked at and recommends solutions More

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Southwest Ford did a great job on my first service. They kept me updated in the status and they had a really nice place for me to work on my computer. Very happy! They kept me updated in the status and they had a really nice place for me to work on my computer. Very happy! More

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Southwest Ford has been very professional in handling everything I have had dealings with them. everything I have had dealings with them. More

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Southwest Ford is the BEST Delership and Service Department around! They take care of your vehicle! Department around! They take care of your vehicle! More

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Quick to handle the recalls . The service advisor was easy to work with. Thank you Colton The service advisor was easy to work with. Thank you Colton More

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Had to pay $1590. 00 to pay for a new screen on a truck that is 4 years old and three had the nerve to add a 3% fee in top of that. No bueno. 00 to pay for a new screen on a truck that is 4 years old and three had the nerve to add a 3% fee in top of that. No bueno. More

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Colton was very informative and helpful when communicating the status of my vehicle and timeframe. communicating the status of my vehicle and timeframe. More

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