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Colton Thomas
Colton Thomas at Lawton Kia

Colton Thomas

Salesperson

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Colton Thomas

July 08, 2026

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Employee Rating

I have asked for my car to be vacuumed every time I get it serviced. I make sure there is nothing in the front floor boards. It hasn't been vacuumed the last 3 times. More

by bridgetray2022
Recommend Dealer
No

Other Employees Tagged: Colton Thomas

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Jul 09, 2026

Lawton Kia responded

Thank you so much for your feedback from your recent service visit to Lawton Kia. Our service department's mission is to ensure every customer receives the best possible experience. It looks like we fell short during your visit. Please accept my sincere apologies for not meeting your expectations. When you come in for your next visit, please allow us to perform a full wash and vacuum for your inconvenience. If you wish to discuss this further, please feel free to reach out. My direct line is 580-771-3275. Thank you. Todd Brown

July 08, 2026

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It was a good and went well The guy was nice and just the wait time seems very but that just me More

by Averyvaneealford
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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July 07, 2026

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Very friendly and informative! The staff was friendly, informed me well about my car and the service was fast! More

by Roberts7879
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jul 08, 2026

Lawton Kia responded

Thank you for taking the time to leave us a review! We're happy to hear Colton Thomas and the team kept you informed, provided friendly service, and got you back on the road quickly. We look forward to assisting you again in the future.

July 04, 2026

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He was respectful and extremely helpful. He got me in straight away and got me out as soon as possible More

by ivanbaltazar7777
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jul 06, 2026

Lawton Kia responded

Thank you for the great review, Ivan! We're pleased Colton Thomas provided respectful, efficient service and got you back on the road quickly. We appreciate your support and look forward to your next visit.

July 03, 2026

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Colton was great, very helpful, did a great job explaining everything to me and did a wonderful job with servicing my car. More

by ahernandez1091573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2026

Lawton Kia responded

Thank you for the great review! We're glad Colton took the time to explain everything clearly and made sure your vehicle was well taken care of. We'll be sure to share your kind words with him.

June 27, 2026

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The usual, trying to push un necessary or non manufacturer schedule services. If it's not in the service manual, don't offer the snake oil. More

by Terrylnieves
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jun 29, 2026

Lawton Kia responded

Thank you for taking the time to share your feedback. We understand your concerns regarding recommended services, and we're sorry the experience left you feeling that way. Your comments are appreciated and will be shared with our team as we continue working to provide clear, transparent service recommendations.

June 25, 2026

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Employee Rating

Took forever just to look at my car. Could not get a response from an actual human. The car was there for 19 days. More

by tobijomccauley11
Recommend Dealer
No

Other Employees Tagged: Colton Thomas

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Jun 30, 2026

Lawton Kia responded

Thank you for your feedback from your recent service visit to Lawton Kia. Providing excellent customer service is at the heart of our vision statement here at Lawton Kia. It appears we fell short during your visit. I apologize for this. Please feel free to call me directly at 580-771-3275 if you wish to discuss this further. Thank you, Todd Brown

June 21, 2026

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It was a great experience It was a great experience and I would recommend you getting your service done More

by FLANAGANSHELLI
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jun 23, 2026

Lawton Kia responded

Thank you for the recommendation! We're thrilled Colton helped make your service visit such a positive experience. We appreciate your support and look forward to seeing you again.

June 18, 2026

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Quick, courteous, excellent wash job,; I'm very satisfied with service and free oil changes. I would like to see the table and chairs back in the waiting room. More

by calamity1952
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jun 23, 2026

Lawton Kia responded

Thank you for your review! We're glad Colton and the team provided quick, courteous service and that you were pleased with the complimentary wash and oil change benefits. We also appreciate your feedback regarding the waiting area and will be sure to share it with our team. We look forward to seeing you again on your next visit!

June 16, 2026

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Employee Rating

The staff is polite. Service was quick. I liked being able to pay by check. More

by TERRYLEESANDERS
Recommend Dealer
Yes

Other Employees Tagged: Colton Thomas

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Jun 17, 2026

Lawton Kia responded

Thank you for taking the time to leave a review! We're glad Colton and our team provided quick, courteous service and made your visit convenient. We appreciate your business and look forward to your next visit.

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