"Promised but not delivered "
Vehicle was promised on three different days and finally delivered on the fourth day. There seem to be a lot of confusion as to when the work was going to prepare a form for them when the vehicle was going to be available. Several promises before final delivery.
I walked into Orchard and was directed to Connor and couldn’t have been more happier! Connor was extremely professional and friendly and the transaction of trading in my old vehicle and driving away in my new one couldn’t have gone any smoother! Thank you Connor! Orchard has just received a life long customer!!!
Easily one of the best experiences I've ever had with purchasing a car. Conor was top notch, from the moment I first called to the time that I drove my new Ram off the lot. He was on top of every question and request I had during the entire process and was able to get me into just the truck I wanted at the right price! Very happy with my new Ram and very happy with Orchard CDJR. I'll definitely be back for future leasing and will recommend Orchard and Conor to everyone I know!
"Conor carried the day. I will not hesitate to go back to Orc"
Conor was my salesman for 2 recent purchases. Just let me say that he went above and beyond to make sure itnwas satisfied and left with the vehicles I wanted. He was very patient (unlike some others I have deal with at other dealerships) and responsive to calls, emails and text messages. The experience could not have gone smoother. Conor has a customer for life. I do have to give other salesmen at Orchard credit as well. They were equally warm and receptive (i.e., they did not blow me off on any of my visits just because they were not "getting the sale"). They were engaging and human, rather than distant and robotic. Orchard does it right.