Conrad Hager
Conrad Hager at Corwin Toyota Boulder

Conrad Hager | Page 4

New Car Manager

Corwin Toyota Boulder

2465 48th Ct
Boulder, CO 80301

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4.1
58 Reviews
4.1

58 Reviews

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58 Reviews of Conrad Hager

May 27, 2025

Dealership Rating
Employee Rating

Had a squeak in the back and it went away. It has since come back and we need to schedule another service More

by BRASHAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Chambers, Ravi Rothenberg , Craig Harlan

May 27, 2025

Corwin Toyota Boulder responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 29, 2025

Dealership Rating
Employee Rating

I waited for 20 plus minutes before anyone checked me in. I even notified an indoor employee of my wait half way through, but still waited more than 10 minutes after that. My appointment was for 11am, and I More

by heide0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elias Giron

May 20, 2025

Corwin Toyota Boulder responded

I'm sorry to hear about your frustrating experience. It sounds like there were some significant delays and communication issues that made your visit less than ideal. It's important that customers feel valued and their time respected, especially when you have an appointment. Hopefully, they'll take this feedback into account to improve future service times and efficiency.

April 14, 2025

Dealership Rating
Employee Rating

Great service. People at front desk pretty much aware of all clients waiting. Made efforts to keep each person aware of wait times. Knew names of clients and why e More

by JULIETBEATRICE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Chambers , Craig Harlan, Aaron Trujillo, Each person aware of client’s name and status of wait for work to begin and when our car would be ready.

Apr 16, 2025

Corwin Toyota Boulder responded

Hi there, Thank you so much for the kind words! We’re thrilled to hear that our team made your experience a pleasant one. It’s great to know that the front desk staff was attentive and kept you informed during your wait. We always aim to provide friendly, efficient service, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! — The Corwin Toyota Boulder Team

April 02, 2025

Dealership Rating
Employee Rating

Efficient and direct. Not strong communication but the sale was successful I got a nice car More

by MIKISCHIQUITA
Recommend Dealer
Yes

Other Employees Tagged: Conrad Hager

Apr 10, 2025

Corwin Toyota Boulder responded

Hi there, Thank you for your review! We’re glad to hear you’re happy with your new car and that the sale was successful. We appreciate your feedback on communication, and we’ll work to improve in that area to ensure a better experience next time. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything! —The Corwin Toyota Boulder Team

March 25, 2025

Dealership Rating
Employee Rating

Avoid at all costs. There are much better places to get your Toyota serviced. Heavy upselling of products and services. A simple oil change took over 2 1/2 hours, and More

by DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zachary Chambers

Apr 01, 2025

Corwin Toyota Boulder responded

We’re really sorry to hear about your experience, Daniel. This is certainly not the level of service we aim to provide. We appreciate your feedback and will look into the concerns you’ve raised to improve our processes. If you’d like to discuss this further or give us another chance, please don’t hesitate to reach out directly. Your satisfaction is important to us.

Apr 03, 2025

DANIEL responded

Thank you for responding. Please let me know the outcome of your review of the situation. Happy to discuss this further once you have the information. Given the horrible experience I had with your service department, why would I give you another chance? What will you do differently?

March 25, 2025

Dealership Rating
Employee Rating

I've been trying to cancel a service contract Corwin sold me by frankly lying about the contract. 3 different emloyees who were "helping" me left and no manager will return my calls or emails. Don't trust t More

by clinton.mcbride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zachary Chambers , Craig Harlan

Apr 01, 2025

Corwin Toyota Boulder responded

We are very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is certainly not the level of service we strive to provide. We take your concerns seriously, and we would like to resolve this matter as quickly as possible. Please contact us directly, and we’ll ensure this issue is addressed promptly. Your feedback is important, and we are committed to making things right.

March 16, 2025

Dealership Rating
Employee Rating

We had an excellent car buying experience at Corwin Toyota Boulder. The entire team was friendly and professional. Our 2 sales guys, Alfredo and Ralph, were attentive and tuned in to our requirements f More

by MATTT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adriana Escorza, Ralph Cuellar , Alfredo Rodriguez, Ryan Strachota

Mar 18, 2025

Corwin Toyota Boulder responded

Thank you so much for the wonderful review, Matt! We're thrilled to hear that you had an excellent car-buying experience with us. It’s great to know that Alfredo, Ralph, Ryan, Adrianna, and Conrad were all able to assist you in finding the perfect vehicle and making the process smooth. We’re so glad you love your new Land Cruiser, and we’ll be sure to pass along your kind words to the team. Thank you again, and we look forward to serving you in the future!

March 06, 2025

Dealership Rating
Employee Rating

Everyone did an amazing job. My car was cleaned and ready as promised. Thank you More

by clfrese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oryn Orozco

Mar 07, 2025

Corwin Toyota Boulder responded

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that your car was cleaned and ready as promised. We appreciate your trust and look forward to serving you again!

February 15, 2025

Dealership Rating
Employee Rating

Clay was great to work with! He helped me with my new purchase of a Land Cruiser and I couldn’t be happier with the process! More

by zsharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adriana Escorza, Clay Cooley

Feb 15, 2025

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Adriana and Clay provided excellent service and appreciate your recommendation.

February 06, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing my new RAV4 plugin. Ravi was very helpful and kind and was always available to respond to my questions. More

by MIKEROBLES64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ravi Rothenberg

Feb 07, 2025

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Ravi provided excellent service, and we appreciate your recommendation.

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