Cordaryl Banks

Always friendly and fast service. Been Laird Noller Ford customer since 1975. I Highly recommend Been Laird Noller Ford customer since 1975. I Highly recommend More

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If I could leave zero stars, I wouldn't hesitate. Laird Noller Ford of Topeka is entirely dishonest, manipulative, and run by people with zero integrity or basic human decency. This was by far the wo Laird Noller Ford of Topeka is entirely dishonest, manipulative, and run by people with zero integrity or basic human decency. This was by far the worst business experience of my entire life. Right from the jump, they lie straight to your face. They promised they would handle a warranty cancellation for me by contacting another dealership. A week later, they completely denied ever saying it, shifted the blame, and gave me the runaround. But the worst part? They illegally lied and told me that purchasing extra warranties was required by the bank for my loan to be approved. That is an outright fraudulent lie—banks do not require warranties to approve a loan. They pull this garbage just to pad their pockets and push products you don't need. The moment you catch onto their lies and try to cancel these unnecessary warranties, their "friendly" customer service mask slips immediately. A manager “Jeremy” got on the phone with me, called me names, and tried to gaslight me by calling me a liar while they were caught red-handed breaking their own promises. Things got even worse when I went in to make my down payment. They tried to bully and threaten me with vehicle repossession over an arbitrary deadline that was never even agreed upon, all because they were mad I was canceling those warranties. When I showed up to handle my business, the finance manager “Jordan McGillis” looked right at me and had the absolute audacity to call me a "piece of xxxx human" and told me, "If it was my idea, you would have nothing." Absolute trash behavior from management. They lie, they break their word, they push illegal financing tactics, and when you call them out, they resort to personal insults and childish tantrums. Do yourself a massive favor: do not give these crooks a single penny of your money. Go anywhere else. More

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Bought a new truck recently and had the first oil change done. The service people and whole experience was top notch and very professional. done. The service people and whole experience was top notch and very professional. More

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Devin, Mikayla, Cordaryl and Christian went above and beyond to help me find and purchase my new car. I can’t thank them enough for their help, patience and taking the time to answer all of my questions beyond to help me find and purchase my new car. I can’t thank them enough for their help, patience and taking the time to answer all of my questions. I highly recommend Laird Noller to anyone that’s in the market for a car. I’ll definitely buy from them again. More

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Chad at Ford always takes good care of me when I bring my car in for service! Actually, everybody’s always super friendly 😉 car in for service! Actually, everybody’s always super friendly 😉 More

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Dishonest, dishonest, dishonest! I would NEVER recommend this dealership to ANYONE!! All we got was a lot of misleading information and fast talk by managers. I would NEVER recommend this dealership to ANYONE!! All we got was a lot of misleading information and fast talk by managers. More

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Bought my ford escape from laird Noller ford in Topeka in July 2025 and since can’t get any of the issues resolved due to no one will call me back. I’ve called there 5 times and get sent to voicemail every t July 2025 and since can’t get any of the issues resolved due to no one will call me back. I’ve called there 5 times and get sent to voicemail every time without a call back. There was a $208 mistake made when we bought the car of my pay off value made by the sales department well guess who got to pay for it…me. My brakes didn’t sound right from the start so I took it back and was reassured that the shop ran diagnostics on it and everything was fine. They squeal when I use them. Now there’s another thing I will have to pay for. The car was to be detailed and have some light marks buffed out of the hood after I bought it and it had to be taken to the dealership twice to get it done right. It didn’t make things any easier considering that I live over a hour away. When my car was first purchased we went through several people just to get the car. I should’ve known better. I will never…I mean never by a car from them again. More

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Buyer Beware: How Noller Ford Mishandled Their Own Mistake, And Tried To Make Me Pay for It On July 12, 2025, I purchased a 2017 Jeep Patriot from Noller Ford of Topeka. At first, everything seemed Mistake, And Tried To Make Me Pay for It On July 12, 2025, I purchased a 2017 Jeep Patriot from Noller Ford of Topeka. At first, everything seemed great—the sales process was smooth, and I drove off the lot feeling good about the deal. That feeling didn’t last long. Just six days later, I received a call from the dealership informing me that they had made a serious mistake: the Jeep I had purchased had a large lien on it, and they couldn’t get me the title. I was asked to return the vehicle. While frustrating, I agreed, trusting they’d own the error and make it right. I was assured they’d get me into something just as nice, if not better, at a comparable price. I found a 2017 Hyundai Elantra on their lot—priced about $1,500 higher than the Jeep—and expressed interest. We scheduled an appointment for July 23. That’s when everything went downhill. After a test drive, we sat down to discuss numbers—and suddenly, the price had jumped by $1,200. When I questioned it, the Sales Manager casually said the price had “recently changed.” By the time all the added fees and charges were included, the Elantra that was supposed to be “comparable” ended up costing $3,680 more. That’s more than double the difference I was told to expect. When I pointed out how unfair this was, the manager quickly became defensive and dismissive. He claimed he had already “cut the price thousands” to “help me out”—as if I should be grateful to be paying significantly more for a situation they caused. At no point did anyone take responsibility for the mess or express any real concern for how badly they had derailed my purchase. Instead of standing behind their word, they acted like I was the problem. No accountability. No genuine effort to make things right. Just pressure to spend more money to solve their mistake. It didn’t end there. It took over three weeks and six separate requests just to get my refund—something the general manager, Jorgina, originally promised would be processed quickly. Each time I followed up, I got a new excuse: “The person who signs the checks isn’t in,” or “Management told us no checks can be issued today.” The only thing that finally moved the needle? Filing a complaint with the Attorney General’s office. Even then, instead of resolving the issue, they just kept trying to upsell me more cars—each one more expensive than the last. If you’re considering buying from Noller Ford of Topeka, proceed with extreme caution. Everything might go fine—until they make a mistake. And when that happens? Based on my experience, you’ll be left with painful story like mine. More

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Dealership was just fine. Very clean, friendly, respectable and comfortable. Cordaryl, Max Rodriguez, Chris Lewis were all wonderful. But the finance extended warranty guy did Very clean, friendly, respectable and comfortable. Cordaryl, Max Rodriguez, Chris Lewis were all wonderful. But the finance extended warranty guy didn’t tell us his name and he was awful and pressured hard to sell us on something we told him we did not want, was not interested. Came real close to picking up our check and walking out the door. What a shame because up to this point it was really a nice experience. More

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Great customer service and staff that are willing to help I will recommend others to check out Noller I will recommend others to check out Noller More

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