Laird Noller Ford Topeka

Lied to me about replacement engine they put in my Escape - it’s the same design of engine they took out. They told me the engine had been redesigned and the problem corrected, which was a big fat lie!

I'm just going to get right to it. Discussed price for vehicle - 25k Billing went up to 31k (6k increase) Ended with paying 29k with a 3k down payment. (All financed at dealership) My question here is, how do you go from finalizing on 25k to payments starting at 29k with a down payment? Vehicle had broken turn signal which they fixed but didn't get to drive vehicle until 2-3 days later. Additionally, no extra key fob, and no spare tire. Lastly, vehicle had only 1/4 tank of gas and low air pressure in tires upon pick up. You would think with these things considered, that the listed price of 25.5k could go down further but I couldn't get a 24.5k. Lessons were learned. Nothing I can do now and only wish I could go back in time. I will ensure I don't get screwed like this again. Moral of the story, be careful and don't get so excited that you get blindsided by the product that you really want. This all was 1 year ago, and It took time for me reflect appropriately. I hope this helps someone.

I bought a 2017 Ford Escape SE from Noller Ford in Topeka, KS. I love the vehicle and the whole experience. Roland Stallbaumer Service Advisor, Ron Bozarth Salesman,and Jordan McGillis Business Manager made the whole experience quick,convenient,and stress free

I’ve been deal with Doug Duffy since Dean Boyle retired from Noller fleet sales. I’ve lost track of how many cars and trucks I’ve purchased from Doug but he is the “Dream Salesman” ... eager to provide answers, help and every purchase I’ve ever made has been butter smooth. I’ve only been dealing with him for about 30 years and he continues to amaze. I’m ready to order again.

Ralph Six has went above and beyond for me and my children to help find the right car I needed. He was super flexible he worked with me on my schedule with work, school, and kids. I felted like set me as a top priority when I talked to him. Now I have an amazing car reliable and long lasting for me and my children. In the Bible it says give honor where honor is due I highly recommend him! Thank you Ralph Six! Rating from Cynthia Rosales

took Mariner in for new sensor check and billed $114, bad sensor, ok with that, wife took Mariner back for the fix when part came in, approx $250 part, should have been 1 hour repair, especially since I had removed the cover parts around the steering column for them. Labor bill was $452 including the previous 1 hour. Did not know I needed to buy vaseline for this. I left out the part about the over 1 million recalls on this specific part, which somehow we didn't qualify for. Makes me proud to do business with FORD, (Fix Or Repair Daily)

I was very well taken care of by Stephanie Ross at Laird Noller in Topeka, KS. I would not hesitate to recommend her for your next vehicle purchase.

gene when above and beyond to help me pick out my new (used) f150. was comfortable working with him and he even picked me up to get to the dealership. highly recommend gene at this dealership.

An accidental battery acid spill damaged paint, and they went above and beyond the expected in restoration without hesitation. No argument, just doing the right thing at cost to them.

Scott is my main contact. He always handles my car's service needs fast, friendly and efficiently. I always leave highly satisfied. My first FORD. I'll always come back.