Corryn Leccese

Very Disappointing Service Department Experience I had a very disappointing experience with the service department at Boston Motorsports. I expected professional service, clear communication, and attentio a very disappointing experience with the service department at Boston Motorsports. I expected professional service, clear communication, and attention to detail, but my experience fell short of those expectations. When you bring your vehicle to a dealership for service, you expect the problem to be properly diagnosed, repairs to be clearly explained, and your concerns to be taken seriously. Unfortunately, I left feeling dissatisfied and questioning the quality of the service I received. Customer service, transparency, and accountability are essential when dealing with vehicle repairs. I believe Boston Motorsports needs to do a better job communicating with customers and ensuring their concerns are fully addressed. Based on my experience, I would think twice before returning to this service department. I hope management takes customer feedback seriously and makes meaningful improvements. More

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I recently brought my Alfa Romeo Giulia to Boston Motorsports Alfa Romeo in Brighton for scheduled maintenance, and the experience was outstanding from start to finish. My service advisor, Giovann Motorsports Alfa Romeo in Brighton for scheduled maintenance, and the experience was outstanding from start to finish. My service advisor, Giovanni, was exceptional throughout the entire process. From check-in to pickup, he was professional, knowledgeable, and genuinely invested in making sure I had a great experience. He took the time to thoroughly answer all of my questions about the maintenance and long-term care of my vehicle, kept me informed every step of the way, and made the entire visit seamless and stress-free. His communication, attention to detail, and commitment to customer service truly set him apart. I would also like to recognize Seth Wonkka, Service Manager, for his leadership and dedication to delivering a high level of customer satisfaction. It's clear that he has built a service team that takes pride in its work and is committed to providing an exceptional ownership experience. The maintenance was completed efficiently and professionally, and my Giulia was returned in excellent condition. I especially appreciated that the team washed the vehicle before pickup. It was a thoughtful touch that demonstrated their commitment to customer care and left my car looking fantastic when I drove away. Experiences like this are why I continue to trust Boston Motorsports Alfa Romeo in Brighton with my vehicle. Giovanni's professionalism, expertise, and customer-first approach made this one of the best service experiences I've had at any dealership. I highly recommend Giovanni and the entire team at Boston Motorsports Alfa Romeo in Brighton to anyone looking for top-tier service and a dealership that truly values its customers. Rating: ⭐⭐⭐⭐⭐ (5/5 Stars) More

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Service advisor Corryn was extremely helpful and knowledgeable .she performed beyond the call of duty! knowledgeable .she performed beyond the call of duty! More

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The Service Dept was so helpful when I found myself stranded with a dead battery. stranded with a dead battery. More

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Service experiences here have been excellent. The service advisors are very professional and friendly and keep me posted on the status of the work. The service advisors are very professional and friendly and keep me posted on the status of the work. More

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Corryn who greeted us was excellent and the whole experience was 5 star. Kept us in communication the whole time and finished are visit with a car wash. Thank you! experience was 5 star. Kept us in communication the whole time and finished are visit with a car wash. Thank you! More

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I recently just had some work done on my 2020 Stelvio. I was constantly updated on my cars status. After getting it back and driving it for a day, so far no problems and my car is running great. Seth, Cor I was constantly updated on my cars status. After getting it back and driving it for a day, so far no problems and my car is running great. Seth, Corryn and Giovanni are always friendly and professional. I continue feeling confident in getting my car serviced at Boston Motorsports. More

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Boston Motor Sports does a good job with customer relations. Help with the car functions,explaining repairs, and delivering a clean car is normal practice. relations. Help with the car functions,explaining repairs, and delivering a clean car is normal practice. More

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Service team is excellent. Very responsive and does a fantastic job communicating. The tech, Brendan, is incredibly knowledgeable and makes things easy to understand. Very responsive and does a fantastic job communicating. The tech, Brendan, is incredibly knowledgeable and makes things easy to understand. More

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Another pleasant service experience at Boston Motorsports for my Alfa Giulia. Went in for a 4 wheel alignment. My car was taken on time and the service was performed promptly, as usual. This level of sat for my Alfa Giulia. Went in for a 4 wheel alignment. My car was taken on time and the service was performed promptly, as usual. This level of satisfaction is what I have always experienced at Boston Motorsports. Giovanni, Seth and the whole crew are always a pleasure to work with/see when I am there for any reason. The best! As always, I left with a car that was spotless. it was not when I drove in. More

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