Dealership Experience
14 yrs, 3 mos
Industry Experience
14 yrs, 3 mos
Specialties & Trainings
MASTER CERTIFIED
CUSTOMER EXPERIENCE EXPERT
61 Reviews
Write a Review61 Reviews of Cory Felix
May 15, 2018
super great Very good people , Mark is a real good person ,down to earth.. I will recommend them to my family and friends. I am very happy with my Flex , I have n Very good people , Mark is a real good person ,down to earth.. I will recommend them to my family and friends. I am very happy with my Flex , I have namend her Betty More
Other Employees Tagged: Mark Juarez, Lucky Singh
May 08, 2018
Polite Staff Help With Problems both Big and Small I have had to bring my truck (1999 Mazda) in several times in the past few years for problems both large and small. No matter how severe the problem o I have had to bring my truck (1999 Mazda) in several times in the past few years for problems both large and small. No matter how severe the problem or how often I check on their progress the Service Department is always polite and does everything in their power to answer any questions I may have regarding the problem or the work they are doing to fix what is wrong. They also are willing to answer questions asked by other people (family members) who I have brought in. Most of my visits to Mazda have been with Cory Felix and as such he is my preferred choice for dealing with a Service Consultant, however I have also had positive dealings with Aldo Gacia-Gonzales the one time Cory Felix was unable to assist me. More
May 05, 2018
No hassle Went in not expecting anything and ended up leaving with a brand new car. Chuy is a very easy person to work with. He gives you and should all the car Went in not expecting anything and ended up leaving with a brand new car. Chuy is a very easy person to work with. He gives you and should all the car option you could qualify for. Financing is easy as well. They are not pushing you to purchase anything you don't wanna buy. Overall experience it was the easiest purchase I have done in my life. More
Other Employees Tagged: Jesus Tafolla, Carlos Hernandez
May 03, 2018
Took great care of my car From purchasing my vehicle to having it serviced. All of the people who worked with me were awesome. Very happy & will purchase again from Bakersfield From purchasing my vehicle to having it serviced. All of the people who worked with me were awesome. Very happy & will purchase again from Bakersfield Mazda. More
Other Employees Tagged: Ali Kargaran, Carlos Hernandez , Tim Valdez, Chuy
May 02, 2018
Cory Felix A+++ Cory is so outstanding that he makes an inconvenient task, such as car servicing, actually enjoyable. I appreciate his kindness and A+++ customer serv Cory is so outstanding that he makes an inconvenient task, such as car servicing, actually enjoyable. I appreciate his kindness and A+++ customer service. He's a gem! More
April 18, 2018
Excellent Service! The service rep was very friendly and efficient. He quickly recommended what service was needed and a recall that I did not know about it. He asked if The service rep was very friendly and efficient. He quickly recommended what service was needed and a recall that I did not know about it. He asked if I wanted everything taken care of today. He was polite and friendly. Couldn’t of asked for a better experience. My car was ready before the estimated time given which was a pleasant suprise. Love Mazda and how they handle their customers. More
Other Employees Tagged: Lucky Singh
April 14, 2018
Excellent is the key element I am very satisfied with the outcome and do highly recommend people reach out to Mazda associates for a great choice in cars. Thank you for your servi I am very satisfied with the outcome and do highly recommend people reach out to Mazda associates for a great choice in cars. Thank you for your service. More
Other Employees Tagged: Mario Salas , Melissa Ceja
April 12, 2018
Cory Felix the Best I just want to say that I will return to Mazda and Love Automotive for so many reasons. First of all, customer service is superb, from when they greet I just want to say that I will return to Mazda and Love Automotive for so many reasons. First of all, customer service is superb, from when they greet to you to Walking you to your freshly washed automobile. Cory Felix is an exceptional attendant and has stellar customer service. I will return again and again! Thank you Love Automotive! More
April 11, 2018
A good experience!! I have been coming to Mazda since 2014 for updates and all of my service needs. I have yet to meet another person like Cory Felix. He is an exceptiona I have been coming to Mazda since 2014 for updates and all of my service needs. I have yet to meet another person like Cory Felix. He is an exceptional person to deal with! He is always pleasant and has never turned m away when I needed help, questions answered, or any other service needs. If I called today and said I need help by tomorrow, Cory would see to helping me as prompt as he could. Thanks Cory for knowing your job! Not to mention the overall knowledge of m Mazda!😁 More
April 11, 2018
Lies and rude costumer service rep. service dept sucks. Representatives (Cory, Jesus) are extremely rude. Brought couple people who was interested in buying a vehicle, they witnessed how service dept sucks. Representatives (Cory, Jesus) are extremely rude. Brought couple people who was interested in buying a vehicle, they witnessed how rude representatives are, they ended up backing out and went to a different dealership. I will never step a foot in this dealership. Nor suggest to get your vehicle serviced here. More

