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Cory Lunsford
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180 Reviews
180 Reviews of Cory Lunsford
January 14, 2019
Very good. My advisor was excellent! I have had only the best of experiences from this Toyota Dealership. Great service and good customer service. Cory was a good advisor. Thank you. I have had only the best of experiences from this Toyota Dealership. Great service and good customer service. Cory was a good advisor. Thank you. More
by ALIDAMR
Verified CustomerOther Employees Tagged: Howard Sweeney
Helpful 
January 13, 2019
Waist of my time We came in because we had 2 tires that had gashes in them. The tire indicator came on so we brought the car in. We have the tire and wheel package. We We came in because we had 2 tires that had gashes in them. The tire indicator came on so we brought the car in. We have the tire and wheel package. We were told because it was a Saturday the warranty department is not open we probably weren’t going to get this fixed that day #1 when I made this appointment I told the girl what we needed done and we had this package so she should have told me we should have came during the week. 3 hours after getting to our appointment they tell us all they did was put air back in the same tires I asked did they see the gashes they said no there weren’t any gashes well if they truly did a full inspection they would have seen the gashes. All they did was put soapy water on the tires and fill them with air. This was a waist of a Saturday. More
by JKNIPPS08
January 13, 2019
Rear brake replacement I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed pr I took my 2008 Camry (original owner) into the service department to have the rear brakes replaced. The job was completed on time and at the agreed price. So far, so good. The next morning I started the car and tire pressure light on the dash came on. This light never has come on before. All the tires appear to be inflated properly. I assume that since the rear tires were removed for the brake job, that maybe there was a issue with one of the TP sensors on the rear wheels. I called my service advisor (Cory Lunsford) to see if I could bring the car back in to have someone see if one of the sensors was damaged during the brake job. He advised me that I would have to pay for at least an hour labor (well over $100)! I said that I was not was willing to pay well over $100 if they somehow damaged a sensor during the brake job and called my usual Toyota dealership (Maita) and they told me to bring the car in and they would be happy to take a look at it. I don’t mind paying for needed work (I paid over $300 for the brake job on only one axle!) but I refuse to pay for a something that was caused by one of their own mechanics. I will never step foot in Roseville Toyota again and I am ready to replace my Camry with a new Toyota: Maita here I come! More
by JohnW
January 10, 2019
I love Roseville Toyota I love the Roseville Toyota Center because it has variety of new and used cars. Very helpful and friendly staff. It is very easy to communicate with R I love the Roseville Toyota Center because it has variety of new and used cars. Very helpful and friendly staff. It is very easy to communicate with Roseville Toyota Center. More
by GOLDENLOGO
Other Employees Tagged: Roman Lupu
January 09, 2019
Experience I recently had my truck service at Roseville Toyota. I had Jim Stockman and Adam Kucharek as my service advisor they were both extremely professional I recently had my truck service at Roseville Toyota. I had Jim Stockman and Adam Kucharek as my service advisor they were both extremely professional and keep me updated all along. Adam Engbrecht was the technician who worked on my car. He fixed everything wrong with it and performed a good inspection on it. More
by MSIMPSON2759
Other Employees Tagged: Jim Seaman, Kyle Schumacher , Jim Stockman
January 09, 2019
Cory was fantastic, best customer service, This is my third or forth time with Cory Lunsford, Every time, he has been great. I would say he is best of best in customer service. My daughter has This is my third or forth time with Cory Lunsford, Every time, he has been great. I would say he is best of best in customer service. My daughter has same experience with him. Toyota is lucky to have him and we customers are the benefiecery. More
by sghangas
January 03, 2019
Oil change Excellent service and a very nice waiting area. Dealership is clean and tidy. Staff is helpful and friendly. I used to go to the other Toyota dealersh Excellent service and a very nice waiting area. Dealership is clean and tidy. Staff is helpful and friendly. I used to go to the other Toyota dealership in town and this dealership is definitely nicer. More
by JohnW
January 03, 2019
Great service advisor. SA Cory took the time to explain what is covered vs what is not on my 60k interval. He actually took the initiative and pulled up my prepaid service i SA Cory took the time to explain what is covered vs what is not on my 60k interval. He actually took the initiative and pulled up my prepaid service items in the computer and worked to use that coverage to help minimize my out of pocket expense. He also called to update me on progress and when the vehicle is ready to go. Over and above customer service! More
by INOVATIVEQC
January 03, 2019
Great experience Cory in the parts/service dept is very knowledgeable and provided great customer service. I was also in and out quickly when dropping off and picking Cory in the parts/service dept is very knowledgeable and provided great customer service. I was also in and out quickly when dropping off and picking up my vehicle. Thanks! More
by SARAHT518
January 03, 2019
I have never had to wait so long I have been taking my car to Roseville Toyota for as long as I have had it, I have always been satisfied with my interactions. Everyone I’ve worked wi I have been taking my car to Roseville Toyota for as long as I have had it, I have always been satisfied with my interactions. Everyone I’ve worked with has always been kind & helpful. On my last service appointment for an oil change and tire rotation I waited OVER 2 HOURS! I have never waited so long for a basic service appointment. And then waited another 20 minutes to get my car, being told it was because I asked to have my car washed. I had a prescheduled service appointment and to be left waiting so long was very frustrating. More
by friesenlj33
