Cory Lunsford
Cory Lunsford at Roseville Toyota

Cory Lunsford | Page 9

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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4.6
204 Reviews
4.6

204 Reviews

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204 Reviews of Cory Lunsford

September 16, 2018

Dealership Rating
Employee Rating

Service department Came in on a Sunday they were super busy but were able to fit me in and diagnose my problem by the end of the day. Fixed it the next day and I was on More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 16, 2018

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Everything went well Service was very good. Cory Lunsford was very helpful. Hope you guys will continue to be honest with all your customers. I will definitely recommend T More

by FNAGUIT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2018

Dealership Rating
Employee Rating

Professional Staff with great service! Our Toyota Service person, Cory, was very helpful explaining to my wife and me about the service that was performed on our vehicle. Cory also asked i More

by chrislazansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Schumacher

September 10, 2018

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Employee Rating

Amazing They made my experience smooth and fast. Roseville Toyota is the best dealership. I wouldn’t buy or take my cars anywhere else. Thank you! More

by AMLAGIUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Romero

September 10, 2018

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Employee Rating

Excellent service The people at Roseville Toyota are always friendly, courteous and make you feel welcomed. I would recommend taking your vehicle there to get serviced More

by TRACYSHINMOTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

September 06, 2018

Dealership Rating
Employee Rating

Great Service Cory was very helpful and informative on what needed to be serviced on my car. Honest with what needed to be done now and what could wait... even thou More

by kristi.grabow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2018

Dealership Rating
Employee Rating

mechanical sound Team is always awesome and fast and easy, friendly staff and informational on whatever the issue may be. accomedates me in any fashion i may need at p More

by JUSTIN_WESTCOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham, Kyle Schumacher , Cole Anderson, Darrell Dela Torre, Paul Hernandez, Shane Oneill, Jim Stockman

September 01, 2018

Dealership Rating
Employee Rating

Service Great experience, easy and relatively decent price. Would go back for future service. Cory was very helpful. Shuttle service efficient and comforta More

by BJBROYLES74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2018

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Employee Rating

Disappointing Highly disappointed in the customer service of Roseville Toyota and their lack of taking responsibility for an issue still under warranty. I have a 20 More

by JWV102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 01, 2018

Roseville Toyota responded

Hi this is Cole Anderson, the service director here at Roseville Toyota. I fully understand your frustration that the CV boot is not covered under Toyota warranty. But please understand that any time a vehicle have been altered from it stock equipment Toyota will not cover anything that it affects, and I see these CV boot fling grease all the time when the trucks are lifted, because, as you stated we sell these trucks already lifted and when we do Toyota will not cover anything that is affected by the lift. however when we do sell these trucks we have an agreement with the lift company that they will cover anything that is affected by the lift and they also will cover anything that is replaced with in the lift kit just as if it was stock. Now this is the agreement that we have with the company. I do not know what the warranty is when lifts are installed after the time of sale and paid for by the customer as we are never involved in that conversation. When the angle of the CV shaft has been altered to this degree it causes the boot to rub together causing the boot the wear. If the truck was stock we would not have this concern. That is why Toyota will not cover the repair, please understand If the repair would be covered and Toyota would authorized the replacement that means Toyota would pay for the repair and we would all be happy. Once again I do understand your frustration because I do deal with this concern quite often because of lifted trucks. If you would like to reach out to me, I will contact the lift company and be an advocate for you to get this repaired. I would contact you but based on this review I have no way to identify you or the truck. Cole Anderson 916-774-4840

August 31, 2018

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Employee Rating

New brakes Corey Lunsford made the process a breeze. I was in and out- with no surprises. 5 star service. Roseville Toyota has earned my respect! I will continu More

by ericdsmeltzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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