Courtney Blasco

The service was slow today. Unusual. Waited 2.5 hours for routine oil change etc and 2 minor issues to be looked at. I understand they are short staffed. It would be helpful if Unusual. Waited 2.5 hours for routine oil change etc and 2 minor issues to be looked at. I understand they are short staffed. It would be helpful if someone came to the waiting area with updates. More

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Helpful , polite, communicative , very professional , Jeffrey made me aware of the issues with my vehicle and the cost!! Jeffrey made me aware of the issues with my vehicle and the cost!! More

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Absolutely the most disgusting treatment I have ever had should be ashamed of themselves person at dealership said KNOWONE want to work here anymore should be ashamed of themselves person at dealership said KNOWONE want to work here anymore More

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Herb Chambers Jeep of Millbury provides excellent Service & support for routine & complex maint. & repairs. They are very competent & punctual with service & delivery in a 9.5 quality support environment. & support for routine & complex maint. & repairs. They are very competent & punctual with service & delivery in a 9.5 quality support environment. Waiting & using my scheduled time for activities was very business aware to maximize customer experience and ease of vehicle on road & ease of drop off in dealership work, wait and continue lifes duties. 9.5+ More

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Dodge extended the warranty for the bracket holding the gas tank on and I took my truck to Herb Chambers. The service department was outstanding! They took the truck in in one day and had the work done in gas tank on and I took my truck to Herb Chambers. The service department was outstanding! They took the truck in in one day and had the work done in just 2 days. Not only was the bracket replaced, but they also did a multi check, washed and vacuumed my truck! All at no charge. I am extremely happy with their service!! More

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Chelsea, is a great service advisor. She kept me informed of what was happening with my car and let me know cost at all times. The new manager Paul seems to be a nice guy. She kept me informed of what was happening with my car and let me know cost at all times. The new manager Paul seems to be a nice guy. More

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Very accommodating repaired headlight that was out after my oil change and multi point inspection Thank yoy my oil change and multi point inspection Thank yoy More

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I had a wonderful experience at Herb Chambers service and Jeff was very nice, professional to deal with! Jeff was very nice, professional to deal with! More

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Fast, easy, professional service. Always take you on time. The best! Great to deal with. Always take you on time. The best! Great to deal with. More

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My worst car buying experience ever. Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had t Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had to get new plates mailed to us. Could not get sticker until new plates came in so they put a temp plate and was told we could get a sticker . We could not A lot of time wasted running back n forth Because of false information Also had an appt for finance and it tool multiple hours due to them trying to sell us stuff we didn’t need or want . We are also told they would put car mats in and they did not. if you shop here expect to be told ANYTHING to get you to buy there auto. Warranty for 5 years was over 8,000 with a 100$ deductible. When plates came in we went back for sticker. Car was rejected due to salesmen zip tie the plate to the car. THEY MUST BE BOLTED So this process to over 2 hours to get a sticker . I went back to see where my car is and it had been sitting in the lot all done no one bothered to tell me it was ready. Also they would not budge on price of car or warranty cost. Be ware before you sign anything and get everything in writing. Promise s are not kept. More

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