Courtney Blasco | Page 2

My worst car buying experience ever. Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had t Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had to get new plates mailed to us. Could not get sticker until new plates came in so they put a temp plate and was told we could get a sticker . We could not A lot of time wasted running back n forth Because of false information Also had an appt for finance and it tool multiple hours due to them trying to sell us stuff we didn’t need or want . We are also told they would put car mats in and they did not. if you shop here expect to be told ANYTHING to get you to buy there auto. Warranty for 5 years was over 8,000 with a 100$ deductible. When plates came in we went back for sticker. Car was rejected due to salesmen zip tie the plate to the car. THEY MUST BE BOLTED So this process to over 2 hours to get a sticker . I went back to see where my car is and it had been sitting in the lot all done no one bothered to tell me it was ready. Also they would not budge on price of car or warranty cost. Be ware before you sign anything and get everything in writing. Promise s are not kept. More

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my car was under warranty, was able to get an appointment fast and process was easy. fast and process was easy. More

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Very helpful quick service & they get my Wagoneer in when needed. Plus they wash & vacuum the vehicle which I appreciate. needed. Plus they wash & vacuum the vehicle which I appreciate. More

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Service manager Chelsea Waugh TOTALLY AWESOME! I had a problem with my emergency brake and she made me an appointment in 2 days! Technician great actually took me into service area to have me phys I had a problem with my emergency brake and she made me an appointment in 2 days! Technician great actually took me into service area to have me physically check my brake to show it seemed to be working properly! FANTASTIC service ALL around! More

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Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered se The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered services and the status of my Jeep. More

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They did a great job fixing my car that had multiple problems They also accepted my warranty that I had from a previous dealer problems They also accepted my warranty that I had from a previous dealer More

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Nice service A+++ nice labor work , and good personal good experience, nice place , nice dealer good experience, nice place , nice dealer More

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Very friendly crew and great customer service. Clean waiting room and bathrooms. Very comfortable o dealership Clean waiting room and bathrooms. Very comfortable o dealership More

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Made an appointment for a recall got to the dealership and was informed they don't have the parts and may not have any for a while they should have known this before making the appointment and was informed they don't have the parts and may not have any for a while they should have known this before making the appointment More

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Great service as usual, Chelsea was very quick with the diagnosis and was pro-active in sharing the updates diagnosis and was pro-active in sharing the updates More

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