Courtney Griffin

They damaged my vehicle well it was getting serviced and when I brought it up well picking up my vehicle they told me there was nothing they could do about it. when I brought it up well picking up my vehicle they told me there was nothing they could do about it. More

by zachbaca88 Verified Customer Verified Customer

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I was in for a scheduled oil change, Great Service, professional clean service bay, totally satisfied professional clean service bay, totally satisfied More

by cdorow Verified Customer Verified Customer

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Friendly staff, aggressive pricing. Stevo was over the top with accommodating me. Even helped move my truck topper over to the new model. More than I expected. Stevo was over the top with accommodating me. Even helped move my truck topper over to the new model. More than I expected. More

by Tucker Verified Customer Verified Customer

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Service was good. Always happy and grateful to have them take care of my vehicle Always happy and grateful to have them take care of my vehicle More

by acevedovictor42 Verified Customer Verified Customer

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Professional, friendly, and honest. Got my synthetic oil changed . Will be back again. Love my BUICK Got my synthetic oil changed . Will be back again. Love my BUICK More

by reinainconifer Verified Customer Verified Customer

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The service was very good. Everyone was good to work with and made it a good experience Everyone was good to work with and made it a good experience More

by mattarensdorf Verified Customer Verified Customer

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From the Service Department Manager to the young man who transported me from Alpine Buick to my home and back again were outstanding. The service team led by Skyler Berry were professional, attentive, res transported me from Alpine Buick to my home and back again were outstanding. The service team led by Skyler Berry were professional, attentive, respectful and kind. As a disabled senior citizen I could not have been treated better. The repair of my car required several days in the shop. As I had doctor appointments scheduled, the Manager offered me a loaner car, free of charge! Great people, great service. More

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Andrew was awesome. One thing I always hate coming to any service department is the feeling of "not being heard". Andrew heard me, after the initial brake job, I mention One thing I always hate coming to any service department is the feeling of "not being heard". Andrew heard me, after the initial brake job, I mentioned I had a couple issues and he didn't dismiss me. This was huge and why I will continue to come back. One of the issues some how rocks ended up between a guard and knuckle, but my brakes squeaking a week and half post installation was a major annoyance. I drive about 50miles one way to see the shop, and on the regular if I come down the mountain each day is 100miles. No reason the brakes should have been squeaking still in my opinion. I brought it up to not only Andrew but this is the first time escalating up to Courtney (nothing to do with Andrew I just didn't want him to have to do it). Over the years, this is the second time I had an issue (after rethinking I had a transmission issue prior that ended up becoming a recall later (different truck and I ended up buying the 3500 afterwards) - in this case the advisor didn't listen nor did the tech actually fix the issue). On this last visit though, I still want to get another day or two of driving in, I think my issues have been resolved. No quid pro quo, but I have something for both Courtney and Andrew on my next visit as this was much appreciated after multiple visits and I want to show my gratitude. I don't feel like I would have gotten this level of customer service anywhere else, definitely not Autonation for sure. My only gripe, I don't feel like the original tech burnished the brakes properly or originally at all. Maybe they did, but in my years of vehicle ownership this is the first time I have ever ran into this after a brake job. I get it things happen and I won't let it dissuade me from coming back, but definitely a conversation should be had. I feel like if I didn't ask for a different tech the third visit I would have been back a fourth time. More

by Patrick Pipes Verified Customer Verified Customer

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They have always done a good job when I have scheduled a service visit with them. service visit with them. More

by jason.pelot Verified Customer Verified Customer

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A b c d e f g h I j k l m n o p More

by elzorro34 Verified Customer Verified Customer

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