Courtney Thompson

Learn from my mistake and stay away from this dealership. I dropped my car off in Dec. 28, 2022 and was told that they are two months behind on service work. Well their understanding of 2 months is way off t I dropped my car off in Dec. 28, 2022 and was told that they are two months behind on service work. Well their understanding of 2 months is way off to my understand of 2 months because my car has not left the spot I dropped it off in. If you are interested in a more detailed description of my horrible experience, go find my Google review of Southern Kia Virginia Beach. I provide update on a weekly basis, sometimes more. So as stated already… LEARN FROM MY MISTAKE AND STAY AWAY FROM THIS DEALERSHIP!!! More

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Timely oil change and state inspection Although I was initially told my service might be a while, I was out of there in a timely manner. The location on Lynnhaven always gets me in for my Although I was initially told my service might be a while, I was out of there in a timely manner. The location on Lynnhaven always gets me in for my service needs quickly! More

by CC Verified Customer Verified Customer

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Kia Survey The staff at the Southern Buick GMC Lynnhaven dealership were friendly, professional and informative. I purchased the Kia Forte I wanted at a good pri The staff at the Southern Buick GMC Lynnhaven dealership were friendly, professional and informative. I purchased the Kia Forte I wanted at a good price. More

by JDDOBSON0 Verified Customer Verified Customer

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From beginning to end of my purchase. I delt with Nina which she was exceptionally. Ok now on to the financing. I have been buying Kia's for years. I had decided to get the car loan throug I delt with Nina which she was exceptionally. Ok now on to the financing. I have been buying Kia's for years. I had decided to get the car loan through my bank for a very low percentage rate. Rudy had been going through other lenders and BECAUSE I decided not to use them and would not put my husband on my loan for the vehicle he took away the military discount and other discounts which I was not happy! As far as I'm concerned for as many Kias I have bought through the years I should have still been able to have the discounts. Word of mouth goes A LONG WAY!! Now on to having my car detailing my vehicle. The girl I delt with to get detailing done was exceptional. Now the one I delt with after detailing and picking my car thought was very rude. A customer had just walked into her office and Because of that she made my husband and I wait 20 minutes to give us the keys to our car. I think if she had excused her self for a few moments the customer in office would not have minded I work in retail and have for many years. If you have any questions by all means call me and we can talk more. Thank You, Kathy LaRose More

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