Craig Bandy II | Page 2

Close to home excellent dealership and service department. Excellent service technician and service writers. Very clean department. Excellent service technician and service writers. Very clean More

by krramz Verified Customer Verified Customer

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Did not install stuff that we were charged for so I think we should get reimbursed for that we should get reimbursed for that More

by davidnorris1960 Verified Customer Verified Customer

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My service advisor was Bill Dollaway. He was attentive and insightful while explaining the necessary repairs with excellent customer service. He was attentive and insightful while explaining the necessary repairs with excellent customer service. More

by BAWALLACE457 Verified Customer Verified Customer

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Great experience the place was clean and the atmpshere was great. I would use them again was great. I would use them again More

by Dionnowen Verified Customer Verified Customer

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University Winston Purchased a Jeep for my daughter, Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tir Salesman was insanely nice and helpful we test drove the car found some spots in the windshield they agreed to fix told us they had put brand new tires on the car and we noticed something leaking under motor and requested it checked before we sealed the deal, as they agreed, got a call a few days later all was checked and nothing was wrong were told it was oil from where they had just changed and filled everything. Great . Windshield was fixed we took the car home(after finding out there were NOT new tires on it only two new wheels) Upon getting the car home we noticed the coolant was almost empty despite them recently filling so decided to take it to our mechanic to check it out while we were under the 3 day 150 mile exchange. Our mechanic comes to find it is in fact a leaking seal that he could tell had been checked recently and same broken seal but back in and upon doing so Modern didn't even put all of the screws back in to secure the seal. I called modern who asked me to make the 75 mile drive back to have it "fixed". I come to say this This car is for my 16 year old, the issue has already been addressed once at Modern and NOT fixed so why would I drive to them and allow them to fix the problem when they didn't fix it the first time and trust them to actually do it this time? So if you are marketing for a used car i do not recommend Modern nor' do I recommend the service there. Either they lie and aren't trustworthy or they just truly do not know what they are doing when it comes to anything past the SELL. Editing to add currently awaiting a tow truck on side of the road will be second time in two weeks having issues that were supposedly fixed before purchasing More

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The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer More

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The car that I was interested in was already sold. I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the on I thought I would be interested in something else from this dealer I ended up not choosing anything, a little bit difficult communicating with the online dealer too. More

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Very shady marketing and overpriced vehicles. Claiming that you can get a car for $12k less than you actually can. Perhaps there wouldn’t be so many leftover 2019s if you were up front about pricing and d that you can get a car for $12k less than you actually can. Perhaps there wouldn’t be so many leftover 2019s if you were up front about pricing and didn’t just try to trick people into coming in the door... $38k for a base model V6 Camaro is laughable. That’s 2SS prices in many places. The salesman himself was very forthcoming and polite which was the only good part of the experience. He certainly isn’t to blame for the decisions coming from Managment. More

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