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Craig Battinell

Overview Reviews (50) Inventory (556)

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Craig Battinell

Porter

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

50 Reviews

Overview Reviews (50) Inventory (556)

4.8

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Craig Battinell

June 22, 2025

Dealership Rating

Employee Rating

The service was done in a timely manor. The service manager was Justin and he was professional in his explanation on what my issue was and how to correct it. The service manager was Justin and he was professional in his explanation on what my issue was and how to correct it. More

by RZVONCHENKO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nha Van, John Paddyfoot, Justin Worrell

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Jun 22, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 20, 2025

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Employee Rating

technician very good and also helpful to how to solve the problems. Thank you to problems. Thank you to More

by PASHOK34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Sarita Alzate, Tom Caruso, Telon Gumbs, Oscar Alicea, David Fernandez, Alexander Chaplin , Don’t know name

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Jun 20, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

June 11, 2025

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Employee Rating

I’ve been leasing from this location for more than a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease a decade and never had any issue. But there was some bubbling in the car I leased this time and we thought nothing of it but two years into the lease and the bubbling popped. The dealer won’t replace there two panels that are having issue while the remaining two panels are fine. This car has very limited wear and tear and limited miles used as well. It’s a shame they’re not doing more to rectify this problem. More

by JENILYN123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jasmine Yarwood, Sarita Alzate, Tom Caruso

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Jun 14, 2025 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

June 08, 2025

Dealership Rating

Employee Rating

Always liked the service department - unfortunately for them, I have a client that is a mechanic and I’ve used him for 25 years. So I typically only go to Hyundai for recalls or if my mechanic suggests it. them, I have a client that is a mechanic and I’ve used him for 25 years. So I typically only go to Hyundai for recalls or if my mechanic suggests it. More

by MADHOUSE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Justin Worrell

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Jun 08, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

May 31, 2025

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Employee Rating

Service department was friendly and knowledgeable. I was kept up to date on my vehicles status daily. I was kept up to date on my vehicles status daily. More

by Kevin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Wetherbee, Justin Crouch, Telon Gumbs, Brianna Hacker, Anthony Rodriguez, Arthur "AJ" Wilson, Justin Worrell

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May 31, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

May 10, 2025

Dealership Rating

Employee Rating

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Jordan Samuels, Justin Crouch, Sarita Alzate, Tom Caruso, Telon Gumbs, Alexander Chaplin, Alexander Mana, Justin Worrell , Saleena

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May 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 18, 2025

Dealership Rating

Employee Rating

Good Srvice and clean and excelkent people. Friendly and nice.Happy with you guys Keep up the Good work Thanks Friendly and nice.Happy with you guys Keep up the Good work Thanks More

by ec182172

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Sarita Alzate, Tom Caruso, Oscar Alicea, David Fernandez, Alexander Chaplin, Fabio Castellon

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Apr 18, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 11, 2025

Dealership Rating

Employee Rating

Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More

by CORKYSPOP1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Sarita Alzate, Tom Caruso, Oscar Alicea, David Fernandez, Alexander Chaplin, Anthony Rodriguez

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Apr 11, 2025 -

Hyundai of Wesley Chapel responded

March 31, 2025

Dealership Rating

Employee Rating

Fantastic job on the service much appreciated! ! I'm definitely going to be going to you guys for my next service ! I'm definitely going to be going to you guys for my next service More

by tommy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Jasmine Yarwood, Sarita Alzate, Tom Caruso, Telon Gumbs, Oscar Alicea, David Fernandez, Alexander Chaplin

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Mar 31, 2025 -

Hyundai of Wesley Chapel responded

March 28, 2025

Dealership Rating

Employee Rating

Everyone was quick and courteous including tje gentleman who changed my license tag holder at my request. who changed my license tag holder at my request. More

by RACERTHREE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clive Wareham, Kyle Reinsch, Jasmine Yarwood, Tom Caruso, Arthur "AJ" Wilson

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Mar 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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