Craig Fahr | Page 24

Everything went wonderful and easy getting our new car, the manager and Shawn were very helpful . When we seen Lou the next day, again very good and helpful. We love our new car Thank you R the manager and Shawn were very helpful . When we seen Lou the next day, again very good and helpful. We love our new car Thank you Rich and Paula DiNapoli More

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I was treated with the utmost respect. We were on a first name basis not this is what I can do for you. We were on a first name basis not this is what I can do for you. More

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I bought a car at the end of April. There were minor troubles during the sale involving paperwork and wiper that was hot glued to the back of the car that the dealership didn't notice. There were minor troubles during the sale involving paperwork and wiper that was hot glued to the back of the car that the dealership didn't notice. In July, it was discovered the car was missing a part. I called the dealership and told them they needed to replace this part and the service department didn't understand. I asked to be contacted by the manager and I was never called. I took the car to my mechanic and had the car repaired at my own expense. When I requested a reimbursement, I received a nonsense response seven days after the fact that they are not responsible for the missing part and therefore not responsible for the cost. When I responded that I would take my experience online, I was told that I am threatening and they would have refunded me, but since I said I would take my experience online to let people know what happened, they refused the reimbursement. I have tried to contact a person in charge over 15 times and they will not return a phone call at the Buick location but in their responses they claim I have never contacted them. Steve, the head of service, is the first person that will lie to you. He has written me three different responses on how to fix my car with three different scenarios and none of them actually fit what needed to be done , his response to this will be that I am lying, because I am fighting a war of words with a man of limited capabilities More

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We Love the service and honesty that you get from Lou. This was my 4th car that I have purchased from him and hopefully will get in one more before he retires. He goes above and beyond to get you into the This was my 4th car that I have purchased from him and hopefully will get in one more before he retires. He goes above and beyond to get you into the car that you want without all the hassle. More

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He went above and beyond to secure My new car. I appreciate everything he did. I appreciate everything he did. More

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They were very cool straight to respectful business, best of all offered transportation form Delaware👍🏼👍🏼! of all offered transportation form Delaware👍🏼👍🏼! More

by JGIBBS13 Verified Customer Verified Customer

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It was a great experience dealing with Pellegrino. Everything went smoothly and the staff was great. Everything went smoothly and the staff was great. More

by tinydncr_620 Verified Customer Verified Customer

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Great dealership. The staff is very welcoming and willing to answer all questions. The facility is clean. The staff is very welcoming and willing to answer all questions. The facility is clean. More

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Very professional and honest. John Mancini and Craig were very helpfull I would recommend them. John Mancini and Craig were very helpfull I would recommend them. More

by NPILEGGI0 Verified Customer Verified Customer

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Such a great experience with Mark very down to earth treated us with great respect would absolutely deal with him again treated us with great respect would absolutely deal with him again More

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