Craig Gates
Craig Gates at Grote Automotive of Rockford

Craig Gates

GSM

Grote Automotive of Rockford

7396 N Cherryvale Mall Dr
Rockford, IL 61112

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4.2
13 Reviews
4.2

13 Reviews

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13 Reviews of Craig Gates

August 27, 2025

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Employee Rating

Terrible place I’m stuck 15k in negative equity and they won’t help me out i was only 18 at the time of getting my vehicle plus when I got the car I put over 3k in repairs since I’ve had it I’m super disapp More

by Marquicerice9
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

Other Employees Tagged: Steve Gasner , Justin and kelly

Aug 29, 2025

Grote Automotive of Rockford responded

We’re truly sorry to hear about your experience and the challenges you’ve faced since your purchase. We understand how frustrating negative equity and unexpected repairs can be, especially as a first-time buyer. Our goal is always to set our customers up for success, and we’d like the opportunity to review your situation further to see what options may be available to help. Please reach out to our management team directly at 779-888-5000 so we can discuss this with you in more detail.

August 15, 2025

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Had a great experience this is my second car from grote when I say a big thanks Bodey More

by phillie646
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Recommend Dealer
Yes

Other Employees Tagged: Steve Gasner , Jacob Bodey

Aug 18, 2025

Grote Automotive of Rockford responded

Thank you for coming back to us for your second car! We truly appreciate your loyalty and are glad Bodey was able to help make the experience another great one. Enjoy your new ride!

August 13, 2025

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Had great service and friendly staff thanks for everything and big thanks Bodey for helping More

by phillie646
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Gasner , Jacob Bodey

Aug 15, 2025

Grote Automotive of Rockford responded

Thank you for your kind words! We’re glad to hear you had a great experience with our friendly staff, and we’ll be sure to share your appreciation with Bodey. Enjoy your new vehicle!

August 10, 2025

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Was a good time talking an looking at the vehicles good service an comacation with saleman More

by hdamien57
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Recommend Dealer
Yes

Other Employees Tagged: Steve Gasner

Aug 18, 2025

Grote Automotive of Rockford responded

Thank you for your review! We’re glad you enjoyed the experience and appreciated the good service and communication with your salesperson. We hope you enjoy your vehicle!

July 06, 2025

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I was treated with kindness n respect through the whole process. I would gladly have my family n friends to purchase from this dealer again. More

by rachellegilliam9
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Recommend Dealer
Yes
Aug 18, 2025

Grote Automotive of Rockford responded

Thank you, Rachelle! We’re so glad to hear you were treated with kindness and respect throughout the process. We truly appreciate your trust and recommendation, and we’d be honored to help your family and friends in the future!

June 27, 2025

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Very helpful staff. All questions answered quickly. Financing approved quickly. Great location. Very helpful with mechanical questions. More

by blazingext
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Recommend Dealer
Yes
Aug 18, 2025

Grote Automotive of Rockford responded

Thank you for sharing your experience! We’re glad to hear our staff was helpful, quick to answer your questions, and made the financing process smooth. We appreciate your feedback and hope you enjoy your vehicle!

June 27, 2025

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It was very good and Kenny was great at helping me out I appreciate the service at grotes More

by dtholliman83
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Recommend Dealer
Yes

Other Employees Tagged: Steve Gasner

Aug 18, 2025

Grote Automotive of Rockford responded

Thank you for your review! We’re happy to hear you had a very good experience and that Kenny was such a great help. We truly appreciate your kind words and your trust in us!

June 16, 2025

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They sold us a vehicle and told us they fixed everything before we could take it off the lot. But lo and behold, we had to take the car in to fix the alignment a day later and then it threw a check engine l More

by Maddie
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Recommend Dealer
No

Other Employees Tagged: Service

June 07, 2025

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Very helpful and they were very professional would recommend them to friends and family 👍 for sure More

by deatricehurd59
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Recommend Dealer
No

Other Employees Tagged: Steve Gasner

June 05, 2025

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Went in desperate for a vehicle. Told them all my search requirements and what I could pay. They steered me into a car that was over my budget by a significant amount, and due to my More

by kutusov1952
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Recommend Dealer
No

Other Employees Tagged: Bodey

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