Craig Given | Page 7

Huffines Chrysler Jeep Dodge Ram Lewisville is my hero of all car dealerships! Let me tell you why. My brother-in-law recently got a job as a salesman at this particular dealership. In fact, the day I came i all car dealerships! Let me tell you why. My brother-in-law recently got a job as a salesman at this particular dealership. In fact, the day I came in to purchase a new vehicle was his first official day on the job. We ran the numbers, decided on the vehicle I wanted, took it for a test drive, decided it was “The One,” worked out the details, signed my life away, and off I drove into a beautiful Dallas sunset in my brand new Dodge Ram SLT Lonestar Edition. It had fourteen miles on it when we left the lot. My sister and I drove all over Dallas that night in our new vehicles (she was the ecstatic new owner of a Dodge Challenger 100 Year Anniversary, also purchased from the amazing Huffines). The next morning I set out on the road with my daughter and my dog to head home, about a three hour drive south. An hour into the trip, the engine on the brand new truck lurched a couple of times and the check engine light turned on. We pulled into a gas station, and when I put the car into reverse to straighten up a bit in the stall, the vehicle wouldn't move. By the time the tow truck came to pick us up, it also wouldn’t go into drive. We were towed to the nearest Chrysler dealer only to find out about two hours later that the transmission was shot. The mechanic showed me a three page long list of at least fifteen different error codes all transmission-related. I drew the short straw. Now, a dealership that’s in it just for a buck will tell you, “The minute you drove that car off the lot it depreciated in value. You’ll have to trade it in, take the upside-down value and assess it against your new purchase.” In fact, that is exactly what the Hillsboro dealership tried to do with me. Craig Given, a manager at Lewisville, knew that and had asked my brother-in-law to contact me immediately so I wouldn’t fall for a trap like that. To make a long story short, he said to come back, leave the truck, and that a new Dodge Ram SLT Lonestar Edition would be waiting for me, chrome rails and all. Talk about a dealership doing right by you! I would recommend Huffines in Lewisville without reserve to anyone looking. Some might say the fact that a transmission went out on a brand new vehicle does not speak well for the dealership, but there is no way they could have known it was defective and it was of no fault of their own. They did, however, step up and do the right thing by the customer, and for that I am exceedingly grateful. Thank you Huffines Lewisville! More

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Steve and Craig helped my wife and I out of a desperate situation, gave us a fair deal on a Jeep we had problems with and got us into a brand new 2014 Jeep. Happy wife, happy life. Thanks Steve and Craig. situation, gave us a fair deal on a Jeep we had problems with and got us into a brand new 2014 Jeep. Happy wife, happy life. Thanks Steve and Craig. More

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A very good experience!! Look forward to my third purchase 4 years from now.... The staff made my purchase very easy, super informational!! Fully explained every thing I was signing. Fair price fo purchase 4 years from now.... The staff made my purchase very easy, super informational!! Fully explained every thing I was signing. Fair price for my trade. More

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Henry was quick to understand our purchasing needs and the questions/concerns at hand throughout the selection process. Once we chose our vehicle and it was time to move on to financing Johnny was very co the questions/concerns at hand throughout the selection process. Once we chose our vehicle and it was time to move on to financing Johnny was very courteous, professional and in my opinion fair. We did have a minor issue at delivery, but Craig and Johnny got it taken care of in a very acceptable time frame; in the end we are very happy not only with our new vehicle but with the staff and experience at Huffines, as well. We have a teenage daughter that will be driving soon and wants a Jeep just like her dad... it is very likely that we will be visiting Huffines again. Of all my vehicle purchases (and there are a few of them ;)) this one has by far been the easiest process with the most agreeable outcome. Highly recommended. More

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As always Craig ordered the perfect car for my wife. It was delivered ahead of schedule and it had all the options she requested. A perfect birthday gift!!! Bruce took care of checking the Durango, g was delivered ahead of schedule and it had all the options she requested. A perfect birthday gift!!! Bruce took care of checking the Durango, getting it clean up for delivery. Great work from both. Nothing short of the Best! Thanks to all. More

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I had been directed to Huffines and Craig Gibbon by a friend. It was my first time to order a truck and i was a little nervous about it. When the truck came in, it unfortunately was the wrong one; howe friend. It was my first time to order a truck and i was a little nervous about it. When the truck came in, it unfortunately was the wrong one; however, Both Craig and David Jones immediately recognized the error and ordered me the correct Truck - now that is SERVICE!!! Next year when I buy a new Jeep you can bet I will be returning my business to Huffines. More

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