I was very satisfied with the service received at the
dealership. I would recommend this location to anyone requiring work to be performed on their vehicle. Chad was my contact at the dealership and he w
dealership. I would recommend this location to anyone requiring work to be performed on their vehicle. Chad was my contact at the dealership and he went out of his way to assure that my vehicle got excellent service. It was great first class service!!
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by wet blanket
Other Employees Tagged:
Kayla Longwell, Larry Scott
Jul 24, 2023 -
Germain Hyundai responded
Thank you for the kind words! We're so glad to hear that you had a great experience at Germain Hyundai and that Chad provided excellent service. We appreciate your recommendation and look forward to seeing you back again down the road!
Service took way too long.
May have overbooked appointments. Other than the wait time I can only assume everything was taken care of.
May have overbooked appointments. Other than the wait time I can only assume everything was taken care of.
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by maryanndennis2
Other Employees Tagged:
Kayla Longwell, Larry Scott
Jul 03, 2023 -
Germain Hyundai responded
Maryann, we apologize for the long wait time you experienced during your service appointment. We understand that this can be frustrating and we appreciate your patience. If there is anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out.
Thank you,
Robert Czapski - Director of Fixed Operations - rczapski@germain.com
Always a pleasure to go there and nice to have John
there to service my car
there to service my car
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by Smitty1558
Service Price Transparency
Other Employees Tagged:
Kayla Longwell, Larry Scott
Jun 27, 2023 -
Germain Hyundai responded
It was our pleasure to complete your vehicle's service! John and the Germain Hyundai team thank you for your business and wish you safe travels down the road!
Friendly, knowledgeable, efficient, helpful, made the
visit painless. They washed my car and did anything I asked for with a smile 😃
visit painless. They washed my car and did anything I asked for with a smile 😃
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by ohaxel
Service Price Transparency
Other Employees Tagged:
Kayla Longwell
Jun 01, 2023 -
Germain Hyundai responded
We're thrilled to read such a positive review! It's great to hear that our team at Germain Hyundai provided friendly and helpful service during your recent visit. We're glad that everything was done efficiently and pleasantly. Thank you for taking the time to share your experience with us.
State of the art facility and a perfect waiting room .
Scheduling was easy and service was top notch.
I will be going there from now on .
Scheduling was easy and service was top notch.
I will be going there from now on .
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by jmills19773691
Service Price Transparency
Apr 26, 2023 -
Germain Hyundai responded
We are flattered by your 5-star review! Thank you for trusting Germain Hyundai!
Facility is very clean.
Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and frien
Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and friendly and accommodating. General manager respectful. Finance personnel also pleasant and helpful
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by lindamc112
Other Employees Tagged:
Larry Scott, Michael Johnson
Apr 24, 2023 -
Germain Hyundai responded
We're glad to hear that you had a great experience at Germain Hyundai, Linda! It's wonderful to know that our team provided you with a clean and welcoming environment and that our staff went above and beyond to make sure you were taken care of. Thank you for your kind words and your business!
They were extremely helpful and willing to talk through
multiple cars with me to help me find the best one!
multiple cars with me to help me find the best one!
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by Jmorris826
Other Employees Tagged:
Kayla Longwell, Larry Scott, Michael Johnson and G. Santos
Apr 18, 2023 -
Germain Hyundai responded
Thank you for the review! We appreciate your business and hope to see you back again at Germain Hyundai. Safe travels!
Germain Hyundai is the best Dealership in town.
It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man
It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man of integrity. He always greets a customer with a smiling face. His pleasant attitude is an added asset to him. I must say that Mr GIBBS is very efficient and he knows his job well. I will give him an A PLUS. Mr GIBBS is the type of person the Dealership should retain. He deserves a RAISE.
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by Gustavus Williams
Service Price Transparency
Other Employees Tagged:
Larry Scott, GERALD
Apr 18, 2023 -
Germain Hyundai responded
Gustavus, thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Ted and the Germain Hyundai team. Drive safely, and we hope to see you back again down the road!
Love the service, people were extremely nice, car was
exactly what I wanted, place was little busy, but I guess that is a good thing.
exactly what I wanted, place was little busy, but I guess that is a good thing.
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by krazysheldon
Other Employees Tagged:
Kayla Longwell, Larry Scott
Every time I come here I have a bad experience.
Last time they didn’t tell me they were rebuilding the location and were in a completely different location until I call them in front of the empty p
Last time they didn’t tell me they were rebuilding the location and were in a completely different location until I call them in front of the empty patch of. Land that used to be the dealership. Then I wait 3 hours at the dealership for a simple recall CPU update only for them to tell me “sorry, we don’t have the part. We’ll call you when it’s in.” Literally 3 months later not a call.
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by gavel_regular06
Other Employees Tagged:
Larry Scott