I recently purchased a new 2022 Chevy Trax “Midnight
Edition “. Chuck Kelley, Craig Rider, Mason Coy, and the Service Manager were All great and did an Amazing Job getting the deal done for me. They bea
Edition “. Chuck Kelley, Craig Rider, Mason Coy, and the Service Manager were All great and did an Amazing Job getting the deal done for me. They beat a deal I got offered at a Dealership in Kentucky on the same car. They even delivered the car to where I live(which is 4 1/2hrs away). Way to go guy’s. I’ll definitely recommend this dealership to anyone and will be back in the future for Another New vehicle. :-)
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by Pumperman72
May 03, 2023 -
Kelley Chevrolet responded
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!
Sincerely,
The Kelley Chevy Team!
May 03, 2023 -
Pumperman72 responded
Great Crew at Kelley Chevrolet. Keep up the great work
Great job by Kelley.
I stopped out to look for a truck and Craig found exactly what I wanted. He actually listened to me and then delivered!
I stopped out to look for a truck and Craig found exactly what I wanted. He actually listened to me and then delivered!
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by Walter
Oct 24, 2022 -
Kelley Chevrolet responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Kelley Chevy Team!
Sales department tried to charge us $999 for a protection
warranty. This is on a new car that had not yet been delivered. They wouldn’t sell the car without it. We walked.
warranty. This is on a new car that had not yet been delivered. They wouldn’t sell the car without it. We walked.
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by mttrue
Oct 03, 2022 -
Kelley Chevrolet responded
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely,
Emily Hartman/ ehartman@kelleyauto.com
Great dealership and very easy to deal with.
Made buying a truck enjoyable. 10/10
Made buying a truck enjoyable. 10/10
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by Wes
May 04, 2022 -
Kelley Chevrolet responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Kelley Chevy Team!
Salesman was helpful.
They agreed to take care of a couple minor issues with the car.
The gentleman that helped with financing was helpful as well.
They agreed to take care of a couple minor issues with the car.
The gentleman that helped with financing was helpful as well.
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by lmsordelet
Apr 18, 2022 -
Kelley Chevrolet responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
The Kelley Chevy Team!
I was impressed with Kelley Chevrolet Fort Wayne Indiana.
It all started out with the COO Stephanie Hartman. She spent the time with me that she would’ve had to and I appreciated it. The sales rep Craig Ride
It all started out with the COO Stephanie Hartman. She spent the time with me that she would’ve had to and I appreciated it. The sales rep Craig Rider was exceptional and patient with me. I would suggest doing business with those individuals to anyone. Thanks
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by Greg E
Other Employees Tagged:
Stephanie Hartman, Wilmington ?
Jan 18, 2022 -
Kelley Chevrolet responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Kelley Chevy Team!
Purchasing at Kelley Chevy was a really great experience.
Craig and the entire group do a great job, all the way from finding the right car to getting a loan for me. I’ll definitely be back!
Craig and the entire group do a great job, all the way from finding the right car to getting a loan for me. I’ll definitely be back!
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by Steve
Dec 02, 2021 -
Kelley Chevrolet responded
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Sincerely,
The Kelley Chevy Team!
I just bought my second vehicle from Craig at Kelley.
Always quick, easy and professional.
Always quick, easy and professional.
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by Jack
Nov 01, 2021 -
Kelley Chevrolet responded
Thank you for leaving us this great review, Jack. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Sincerely,
The Kelley Chevy Team!
Nov 01, 2021 -
Kelley Chevrolet responded
Thank you for leaving us this great review, Jack. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Sincerely,
The Kelley Chevy Team!
Had a great experience at Kelley Chevrolet with Craig
Rider! I’ll be sending people in to him soon.
Rider! I’ll be sending people in to him soon.
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by Jack
Nov 01, 2021 -
Kelley Chevrolet responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.
Sincerely,
The Kelley Chevy Team!
Craig Rider did a great job at listening to my needs and
I highly recommend him!! I would definitely buy from him again!
I highly recommend him!! I would definitely buy from him again!
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by Nikki
Oct 01, 2021 -
Kelley Chevrolet responded
Hi Nikki and thanks for the great feedback! We're very happy that Craig was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again!
Sincerely,
The Kelley Chevy Team!