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Craig Rogers

Overview Reviews (70)

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Craig Rogers

Craig Rogers | Page 6

Service Advisor

Jaffarian Volvo

600 River St
Haverhill, MA 01832

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4.7

70 Reviews

Overview Reviews (70)

4.7

70 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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70 Reviews of Craig Rogers

June 06, 2025

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Employee Rating

Braeden was very responsive and I would recommend him to all future customers. Love my Volvo all future customers. Love my Volvo More

by cathypetrie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gavin Jaffarian, Ben Ong, Narek Demirtshyan , Braeden Kane

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June 02, 2025

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Service manager is super nice and accommodating. Always feel like I am in good hands! Always feel like I am in good hands! More

by mpruds27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gavin Jaffarian, Ben Ong , Rob Hannahin, Jonathan Infante

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May 17, 2025

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Fantastic Volvo Service! Always attentive to my needs. They keep my Volvo in top condition, as my livelihood depends on it! Always attentive to my needs. They keep my Volvo in top condition, as my livelihood depends on it! More

by EDEOZORIO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Hannahin, Jonathan Infante

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May 22, 2025 -

Jaffarian Volvo responded

Hi Edeozorio, Thank you for taking the time to publicly commend both Jonathan and Craig; they work hard and they love to hear when they make customers happy! Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 15, 2025

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Employee Rating

Great, friendly, efficient service. Immediately got appointment for tire repair and I was updated appropriately Immediately got appointment for tire repair and I was updated appropriately More

by CYNTHIAGENIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Rob Hannahin, Jonathan Infante

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May 22, 2025 -

Jaffarian Volvo responded

Hi Cynthia, I am glad to hear that our Service Team turned your unfortunate tire event into a quick and efficient repair. The Team works hard and we are always happy to hear when we make customers happy! Cheers, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 12, 2025

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Great car service great customer service always helpful and professional the people are nice and so courteous and professional the people are nice and so courteous More

by cmuchaud357

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Hannahin, Jonathan Infante, Robbie a great Mechanic who does an excellent job every time

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May 22, 2025 -

Jaffarian Volvo responded

Hi Charlotte, Thank you for sharing your positive experience; it's always nice to hear when we do a great job. Regards, Alfonso C. Romano General Sales Manager aromano@jaffarian.com

May 06, 2025

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Completely overpriced and takes advantage of the customer . Horrible! Terrible customer service . Not friendly at all . Horrible! Terrible customer service . Not friendly at all More

by ericamcewing

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Rob Hannahin

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May 06, 2025 -

Jaffarian Volvo responded

Hi Erica, I am perplexed by your review and would like to learn more; was it the result of the quality of the service provided or the cost of it. Would like to learn in more detail and my direct contact is below if you want to provide such via e-mail. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

May 02, 2025

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Employee Rating

All the people are very nice. Especially Craig and Kaitlin. That’s all I have to say. Especially Craig and Kaitlin. That’s all I have to say. More

by Daleritter1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 02, 2025 -

Jaffarian Volvo responded

Dale, Your kind words and positive reinforcement mean a lot to us. We appreciate you taking the time to post such a great review and we will continue to provide service with a smile for your ownership journey. Regards, Alfonso Romano General Sales Manager aromano@jaffarian.com

September 13, 2022

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Always a fantastic experience at Jaffarian. Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else Gavin and his whole team are awesome to work with. I’m on my third wagon from Jaffarian and would never go anywhere else More

by blagrasse

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gavin

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September 12, 2022

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Employee Rating

I have dealt with having a brand new Volvo that is a lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Ja lemon. Approximately 3 weeks ago they completed a software update that has made my car worse. I have so many safety concerns. One piece of mind is Jafferian is aware of these issues so if something happens it’s 100% on them More

by Daga

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jonathan Infante, Jazmyn St Ong

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September 10, 2022

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Courteous and thorough From the person answering the phone to the service managers I drive 16 miles one way to come here Worth it Which says a lot since Danvers Volvo is a mile from my home phone to the service managers I drive 16 miles one way to come here Worth it Which says a lot since Danvers Volvo is a mile from my home More

by cherylgertz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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