Craig Santandrea | Page 10
Service Support
Mohawk Chevrolet
639 State Route 67
Ballston Spa, NY 12020
Dealership Experience
15 yrs, 10 mos
Industry Experience
33 yrs, 11 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Craig Santandrea
August 26, 2021
New facility is awesome! Went for my first service on Silverado yesterday and was very impressed with building and pleased with service.Looking forward to possible next purchase of Trailblazer or Equinox Silverado yesterday and was very impressed with building and pleased with service.Looking forward to possible next purchase of Trailblazer or Equinox soon. More
Other Employees Tagged: Don McLennan
August 24, 2021
Fantastic service, attentive service team that listens to my concerns. They keep me updated on their progress & make suggestions as needed. Caleb was very professional my concerns. They keep me updated on their progress & make suggestions as needed. Caleb was very professional More
Other Employees Tagged: Greg Rivers
August 20, 2021
Staff is professional, courteous and efficient. They met me at the door, took my car and did the work required quickly and competently. When I came back to pick up they had pulled my car right up for me me at the door, took my car and did the work required quickly and competently. When I came back to pick up they had pulled my car right up for me More
Other Employees Tagged: Josh from service
August 10, 2021
I BROUGHT MY SAFARI IN FOR BEING SLUGGIISH AND SPENT $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. $8000 BETWEEN YOU AND OTHERS TO CORRECT IT. I CAME TO YOU FIRST AND OVER 3 DROP OFFS AND ALL THAT ENTAILS, YOU COULD NOT FIGURE OUT THE PROBLEM. MONROE MUFFLER DISCOVERED THE PROBLEM TO BE A BAD CATALYTIC CONVERTER. WHY COULDNT A BRAND NEW MULTIMILLION DOLLAR DEALERSHIP NOT BE ABLE TO FIND SOMETHING SO SIMPLE? More
Other Employees Tagged: Don McLennan
August 09, 2021
WENT TO THE MOHAWK CHEVEY SERVICE DEPTARTMENT TO HAVE A LOWER VALENCE PUT ON . DROPING OFF THE CAR WAS QUICK AND EASY WITH NO WAITING . WHEN I WENT TO PICK UP THE CAR THE SERVICE DEPT COULDN'T LOCATE THE P LOWER VALENCE PUT ON . DROPING OFF THE CAR WAS QUICK AND EASY WITH NO WAITING . WHEN I WENT TO PICK UP THE CAR THE SERVICE DEPT COULDN'T LOCATE THE PAPER WORK . SO AFTER CHECKING AROUND IT WAS DETERMINED THAT THE CAR HAD NOT BEEN IN TO THE SHOP TO FIX THE PROBLEM . I WAS VERY FRUSTRATED AND UPSET. STEVE DUNCAN SPOKE TO ME AND SAID HE WAS TAKING FULL RESPONSIBILIUTY AND THIS SHOULD OF NEVER HAPPENED AND AT WICH TIME THEY PUT SOMEONE RIGHT ON IT HAD HAD IT DONE IN NO TIME ABOUT 15 MINUTES . I WAS ALSO COMPENSATED WITH A FREE OIL CHANGE AND TIRE ROTATION . I WAS HOPING THAT THEY WOULD OF KNOCKED SOME $ OF OFF THE TOTAL BILL . More
Other Employees Tagged: Alyssa Corbett , Steve Duncan
August 01, 2021
The check in process was quick and easy. We brought up about and allignment and they already had the measurements from when we drove in and had the reccomendation for adjustment. State of the art facilit about and allignment and they already had the measurements from when we drove in and had the reccomendation for adjustment. State of the art facility with great staff More
Other Employees Tagged: Don McLennan
July 28, 2021
Always take care of me there thank you Craig and Alyssa for getting both of my vehicles inspected and oil changed always enjoy dealing with you keep up the good work! for getting both of my vehicles inspected and oil changed always enjoy dealing with you keep up the good work! More
Other Employees Tagged: Alyssa Corbett
July 28, 2021
Great service. Everyone I met at the dealership was very friendly and truly made sure that I and my dog were comfortable while wtg. Also the service dept took pictures for me to share with the dealer I bou friendly and truly made sure that I and my dog were comfortable while wtg. Also the service dept took pictures for me to share with the dealer I bought the vehicle from in order to file a claim with them for reimbursement....that was very helpful and they did this without me even asking. Great service!!! More
Other Employees Tagged: Alyssa Corbett
July 20, 2021
Once again service did a wonderful job on my car. Always a great experience. Craig is the best glad he is still with the dealership. a great experience. Craig is the best glad he is still with the dealership. More
Other Employees Tagged: Greg Rivers

