Craig Santandrea | Page 14

My concern was that I waited three hours to have mud skirts installed on my new vehicle. I had a scheduled 2:00 PM Saturday appointment and the skirts were at the dealership. I spoke with a number of ot skirts installed on my new vehicle. I had a scheduled 2:00 PM Saturday appointment and the skirts were at the dealership. I spoke with a number of other customers waiting for their vehicles on Saturday and three of them did not have appointments. I was the last customer out the door on Saturday. I need to make another appointment soon because my head lights are not automatically switching from high to low beams. The jury is still out on whether I would recommend this service center. More

by rbrown Verified Customer Verified Customer

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Don, Greg, Craig & Steven are true gentlemen. Top notch experts and they treated myself and son like we were kings. Best service I we have ever and I mean ever received. They took the time to explain all experts and they treated myself and son like we were kings. Best service I we have ever and I mean ever received. They took the time to explain all aspects of the services we needed, made sure we were comfortable and accommodated and treated with the utmost of professionalism. I was so amazed that I am compelled to to everyone I know to go to Mohawk Chevrolet for all their needs. I give them and Mohawk, not only a 5 start, but more like a 10 plus rating. Thank you very much and God Bless all. Collar City Auctions Realty & Mgmt, Inc. Randy and Nicholas Passonno More

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Long story short I brought my Chevy Malibu in for a minor oil leak. First time they couldn't find the source of the leak and Greg told me they put a dye in the oil to help identity where it was coming from. oil leak. First time they couldn't find the source of the leak and Greg told me they put a dye in the oil to help identity where it was coming from. He told me to drive 100+ miles and come back which I did. They still couldn't find it the second time I came in because the engine was covered in oil. Greg felt bad about having me coming in so much and told me they degreased the engine so they could find it. The third time they finally found it was coming from the HEAD GASKET. I was so lucky I was still under warranty or I would've had to pay $2,500 for the repair. The sales department covered the costs for the 22 hour labor and parts cost. Greg has a personality that made the process so much less stressful. He's light hearted, funny, and personable. Out of all the employees he's the one I enjoy being around the most. This is a fantastic dealership. I would defiantly recommend this place to a friend who is looking to buy or service a car. More

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Went into the dealer to have recall work done. I was Went into the dealer to have recall work done. I was greeted quickly by friendly personnel. They immediately performed the recall work and sent me Went into the dealer to have recall work done. I was greeted quickly by friendly personnel. They immediately performed the recall work and sent me on my way. Overall a terrific encounter. More

by HEAVYGS91CAMARO Verified Customer Verified Customer

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This is the only Chevrolet dealership within 20 miles from my home, so I really don't have much choice for getting warranty service done. And, they are going to move even farther away. My recent experie from my home, so I really don't have much choice for getting warranty service done. And, they are going to move even farther away. My recent experience with the service department, overall, was very good. Advisors were very helpful and accommodating. While the service department is handicapped friendly, the rest of the dealership building is not. More

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I called for service they were very accommodating. When I called for service they were very accommodating. When I showed up, I think it was Craig, that came out. We reviewed what needed to be done and dis I called for service they were very accommodating. When I showed up, I think it was Craig, that came out. We reviewed what needed to be done and discussed a couple of concerns to look at. They took care of it and all seems great. Thanks More

by CNELSON Verified Customer Verified Customer

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Mohawk dealership had taken over Northstar Chevrolet. I had dealt with them for 30 years. I loved their service dept. I was so happy to see that Craig Santandrea was now working for Mohawk. What a smart mo had dealt with them for 30 years. I loved their service dept. I was so happy to see that Craig Santandrea was now working for Mohawk. What a smart move on their part. They acquired a hard worker who always has a smile on his face and treats his customers with respect and courtesy. I'm so happy to see they still have a great service dept. That is part of why a customer will come back for a new car. More

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Great overall service with a smile at Mohawk Chevrolet. The service staff was fun and really helpful. I felt welcomed and informed when coming for my oil chance and inspection. The service staff was fun and really helpful. I felt welcomed and informed when coming for my oil chance and inspection. More

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I've been going here for 20+ years, even though it has changed owners, the Service dept. still has familiar faces. The quality of service has Always been Outstanding, from the Service Mgr. to all the advi changed owners, the Service dept. still has familiar faces. The quality of service has Always been Outstanding, from the Service Mgr. to all the advisors and mechanics. Today I meet a new face in Don McLennan, he was easy to talk to and was Very knowledgeable with the problem I was experiencing. He got me in on time and out the door with the work complete very fast. I recommend using Mohawk Chevrolet for all your vehicle needs! Thanks Don it was a Pleasure working with you! Tom More

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I love the service shop. They are always so pleasant and helpful. Kudos to Craig, Greg and Steve and the rest of the service department. Thanks for taking such good care of my car! helpful. Kudos to Craig, Greg and Steve and the rest of the service department. Thanks for taking such good care of my car! More

by RETIREDCHAR Verified Customer Verified Customer

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