Craig Santandrea | Page 6
Service Support
Mohawk Chevrolet
639 State Route 67
Ballston Spa, NY 12020
Dealership Experience
15 yrs, 10 mos
Industry Experience
33 yrs, 11 mos
Languages Spoken
English
231 Reviews
Write a Review231 Reviews of Craig Santandrea
December 24, 2022
We are a corporate account and have multiple vehicles under the Mohawk Chevrolet umbrella. Although it’s difficult to rate every interaction we have with the dealership, I can definitely state that Moh under the Mohawk Chevrolet umbrella. Although it’s difficult to rate every interaction we have with the dealership, I can definitely state that Mohawk Chevy is “5” stars in all areas. Sales, service and parts are outstanding. They give our company top rate customer service. More
Other Employees Tagged: Alyssa Corbett, Greg Rivers , Cheyanne Stack, Sara Kilian
December 06, 2022
Terrific dealership. Always willing to accommodate and does so professionally and efficiently without any issues Always willing to accommodate and does so professionally and efficiently without any issues More
Other Employees Tagged: Alyssa Corbett, Greg Rivers, Dominick Vitti , Steve Duncan, Travis Horne
October 03, 2022
I'm very unsatisfied at this point. I purchased the car 1 month ago today. My first car payment is do today and I have not received loan documents. My first day the drivers side windsh I purchased the car 1 month ago today. My first car payment is do today and I have not received loan documents. My first day the drivers side windshield wiper was torn and broken, which has been repaired. I dropped my car off for a 7:30 appointment on September 15. I dropped at early drop off. I received no phone calls by 8:30. I started calling and email to no response. I reached out to my salesmen to see what was going on. He got back to me but no one else. I called at 1:30 to get voicemail of contact person , which called me back and said my car was done and thought someone called me. The main reason for this visit was to get my spare key programmed. When I came to pick up my car and went to get in it and make sure that the key and remote car starter worked, the key was wrong that was ordered did not have car starter on the key fob. So a new one has been ordered I'm told. I called on September 26 @ 12:11, to follow up and was told I'm not sure what is going on that he would call me right back. Here it is October 3 and still waiting along with my loan documentation and the phone call for new key fob. Respectfully Shayne More
Other Employees Tagged: Greg Rivers, Jacob Lotano , Chris Horn
September 29, 2022
Great customer service and great communication. Service on vehicle was completed as promised. Always a great experience a Mohawk Chevrolet Service on vehicle was completed as promised. Always a great experience a Mohawk Chevrolet More
Other Employees Tagged: Greg Rivers
July 07, 2022
Mohawk Chevrolet is great. The part I need replaced on a 7 year old car originally appeared to be no longer available. However, my service rep pursued the matter and found one, The part I need replaced on a 7 year old car originally appeared to be no longer available. However, my service rep pursued the matter and found one, maybe one of the last ones around. This is the info/entertainment/navigation center of the vehicle how on earth can GM allow this part NOT TO BE AVAILABLE!!! I know this is a GM issue but the dealership is the face of GM and the contact point for the customer and they are the ones that get the negative feedback. I will continue to bring all 3 of my vehicles to Mohawk Chevrolet for service because the Service Department and everyone I have had contact with is GREAT! Plus I drive out with a freshly washed Car. More
Other Employees Tagged: Alyssa Corbett
July 07, 2022
Very friendly, very professional, accurate and knowledgeable about cars .Prices are reasonable, happy overall experience all the time .Wouldn't go any place else 🙂 knowledgeable about cars .Prices are reasonable, happy overall experience all the time .Wouldn't go any place else 🙂 More
Other Employees Tagged: Greg Rivers, Dominick Vitti
June 27, 2022
Fantastic Dealership. Beautiful Showroom. Staff is very friendly and fun. Definitely worth a visit, whether buying a new vehicle or Genuine GM Service by highly educated M Beautiful Showroom. Staff is very friendly and fun. Definitely worth a visit, whether buying a new vehicle or Genuine GM Service by highly educated Mechanics. No worries here, a user friendly/ no pressure approach. They customer waiting area is beautiful and relaxing with a fireplace, which is 🔥🔥🔥, It’s literally not hot, lol. Relaxing to look at. Finally a user friendly Dealership‼️ Thanks Mohawk Chevy❣️ More
Other Employees Tagged: Greg Rivers , Reed Denney, Steve Duncan
June 17, 2022
This dealership is awesome the people are friendly and not pushy. The facility is brand new and clean was is not to like not pushy. The facility is brand new and clean was is not to like More
Other Employees Tagged: Dominick Vitti
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