Craig Whitfield

DO NOT GET A CAR FROM HERE! If I could give them 0 stars I would!!!! I put down 5,000 for a 10,000 2010 Jeep Wrangler. The outside of the car LOOKED nice. I drove off the lot Fe If I could give them 0 stars I would!!!! I put down 5,000 for a 10,000 2010 Jeep Wrangler. The outside of the car LOOKED nice. I drove off the lot February 24th, 2025. The car had trouble starting February 27th 2025 I thought it was a minor problem and had them look at the Car March 1st 2025, they gave the car back to me March 3rd 2025 and told me nothing was wrong with the car but if I had any problems to take it to Jeep when I was well within my 30 day warranty. April 29th the car stopped working COMPLETELY. I have kids. My daughter does track, volleyball, basketball, and band. I have a 4 year old that needed to be dropped off and picked up EVERYDAY from daycare, on top of that I work and I’m in nursing school. This has been a NIGHTMARE. No offer for a loaner car, no offer to fix the problem, or mistake that was made on THEIR part. Do not get a car from Craig Whitfield. When he wants your money it’s easy to get in touch with him, not so much when he has made a mistake. He acted as if he was trying to help, but would not answer the phone when I called. He had the auto staff look at the car but couldn’t tell me what was wrong with the car, because he knows something serious is wrong with the car, and that would put him at fault. Same with the sales manager, I can NEVER reach him. It is extremely hard getting a lawyer to pick up this case and I have to go about this by getting a smalls claims petition which the recovery that can be awarded is 6k but I’ve definitely suffered from emotional distress. Save your money, keep a peace of mind and go else where. Trust me More

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hello my name is jason . long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle long story short i purchased a certified vehicle with a “110 point inspection” from bommarito volkswagen in hazelwood 2 days later i take the vehicle to a shop and they tell me the vehicle has the rear windshield installed wrong also it in not a factory window, the rear had been repainted, The trunk is misaligned, and the front side panel has small dents from where a larger dent was pulled out. they fixed the window and painted the side but do not want to work on trunk or the side panel with the dents also i know the car would be worth less if they sold it uncertified and with these problems but they refuse to refund me the difference .i have called multiple certified volkswagen dealers and they all tell me if they had this car with these problems they would not sell it as a “certified pre owned “especially since it use to be a rental car and the damage was not fixed correctly. That means someone rented it got in a accident, fixed it themselves, took it back to the rental company then the company sold the car to the bommarito volkswagen where they did not actually give the car a inspection instead just sold it as certified. There is no way a car can have a windshield installed wrong plus all the other damage and it pass a certified inspection . Doing that would lower the quality and price of a certified vehicle instead of being able to sell it for more like they did . Now i know for a FACT if i were to take the vehicle to them how i bought it they would not certify it Again . More

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The assistance great; sales consultant Craig Whitfield was knowledgeable and helpful. Sherry Lang Bruce Strother was knowledgeable and helpful. Sherry Lang Bruce Strother More

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