
8 Reviews
Write a Review8 Reviews of Cristian Mendez
September 26, 2025
Reviews Corwin Ford Tri-Cities Reviews Corwin Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most releva Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most relevant Newest Highest Lowest Jeff Bartlett Local Guide·75 reviews·4 photos Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same.day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. … More Taylor Rogers 10 reviews 4 months ago I brought my truck in for warranty work and witnessed some of the most shady service/business practices I have Ever seen. Service people skipping key details and about charges and then telling me I was signing one thing on a zoomed in iPad … More Cam Burns Local Guide·54 reviews·1 photo Edited 5 months ago Decent enough folks, but had to get a recall job done and it took 2 days for a software update when I had intentionally scheduled an appointment at opening. … More Dani Local Guide·15 reviews 3 months ago Been here a few times now, and the workers have been nice and understanding. However, there have been many times, including recently where I have called and left a voicemail, and I never get a call back. There was another time when i needed … More Reviews Corwin Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most relevant Newest Highest Lowest Jeff Bartlett Local Guide·75 reviews·4 photos Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same.day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. … More Taylor Rogers 10 reviews 4 months ago I brought my truck in for warranty work and witnessed some of the most shady service/business practices I have Ever seen. Service people skipping key details and about charges and then telling me I was signing one thing on a zoomed in iPad … More Cam Burns Local Guide·54 reviews·1 photo Edited 5 months ago Decent enough folks, but had to get a recall job done and it took 2 days for a software update when I had intentionally scheduled an appointment at opening. … More Dani Local Guide·15 reviews 3 months ago Been here a few times now, and the workers have been nice and understanding. However, there have been many times, including recently where I have called and left a voicemail, and I never get a call back. There was another time when i needed … More Jeff Bartlett Local Guide·75 reviews·4 photos 2 minutes ago New Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. Having heard nothing by 4:00 p.m. on the 18th, I called for an update. They called me back at 5:00 p.m. and.stated that the fix did not work ans they'd have to keep the vehicle another day. I told them I would have to reschedule for another day as I needed the vehicle on Friday. I asked to send a driver to pick me up but Christian, the service advisor said they could deliver it "late afternoon/early evening". He called me back at 6:00 p.m. and asked if I was coming to pick up the vehicle. I reminded him that he said he was going to deliver the vehicle. He then put me on hold, came back on the line and said he was working on the delivery. He called back at 6:30 p.m. and indicated the tech had locked the truck and they could not find the key fob and that the tech was not answering his phone. So, as of the time of this post, no truck, no repair and no keys. 48 hours in the shop for TALGATE repair and looks like it's going to stay there another night. . Absolutely horrible customer service and communication throughout the entire saga. More
September 26, 2025
This review is of the Service Department. I had my 2018 F350 in the shop for a tailgate recall. After some initial communication issues with the service department they did get the vehicle I had my 2018 F350 in the shop for a tailgate recall. After some initial communication issues with the service department they did get the vehicle back in the shop and fix the problem. Communication was much better the second day around. The only weird thing is that now instead of pressing my tailgate button once to open it I have to press it twice. I thought that was strange but definitely a first world problem. I'm not sure I would have the vehicle serviced here again just because they're just so darned expensive, but they do solid, quality work. More
September 12, 2025
Adrian is a great representative for Corwin Ford. He made a normally unenjoyable experience less daunting. Kudos to him He made a normally unenjoyable experience less daunting. Kudos to him More
Other Employees Tagged: Jared Hancock, Juan Orozco, Yaritzis Chavez, Adrian Trevino, Dylan Botti, Nayeli Gonzalez
September 12, 2025
Good place to buy a vehicle. Buying a new car is one of my least favorite things to do. Adrian made it less horrible. Kudos and extra thanks to Adrian. He’s a great representativ Buying a new car is one of my least favorite things to do. Adrian made it less horrible. Kudos and extra thanks to Adrian. He’s a great representative for Corwin Ford. More
Other Employees Tagged: Jared Hancock, Juan Orozco, Yaritzis Chavez, Adrian Trevino, Dylan Botti, Nayeli Gonzalez
September 08, 2025
Very unprofessional too chaotic no communication to the customer no updates, not very educated on the recalls department customer no updates, not very educated on the recalls department More
Other Employees Tagged: Noah Benavides, Demetrio Castaneda, Josue Alvarez, Vanessa Lozano
September 06, 2025
Christian was very helpful and quick to respond to questions. I was shocked and upset at the cost for “diagnostics” that were done. 2 separate diagnostics were done at the same visit and it cost over questions. I was shocked and upset at the cost for “diagnostics” that were done. 2 separate diagnostics were done at the same visit and it cost over $500 to have a computer plugged in and reports the problem. Had I known the cost ahead of time, I would have never brought my Escape there. More
August 20, 2025
The dealership's experience and knowledge is always needed by me. Thank you for your upstanding service. needed by me. Thank you for your upstanding service. More
Other Employees Tagged: Demetrio Castaneda