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Cristian Mendez
Cristian Mendez at Corwin Ford of Tri-Cities

Cristian Mendez | Page 3

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.1
49 Reviews
4.1

49 Reviews

Write a Review

49 Reviews of Cristian Mendez

February 21, 2026

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Employee Rating

Fixed the issues. Trust them to do the necessary work, although it is expensive I know it's done right. More

by Besstd
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Feb 22, 2026

Corwin Ford of Tri-Cities responded

Thanks for trusting our team and Cristian to fix your Ford F-150’s issues. We know thorough work requires proper investment and appreciate your confidence in the results. If you need anything else, we’re here to help. Angela Hancock, Service Manager

February 15, 2026

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Employee Rating

I needed a replacement electronic unit for my 2001 F150 but Ford no longer makes that unit. However, they were able to locate a replacement, so everything worked out great. More

by Kevin Schwinkendorf
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Feb 16, 2026

Corwin Ford of Tri-Cities responded

Helping find a compatible electronic module for your 2001 Ford F-150 was rewarding. We’re glad it’s working perfectly now and appreciate you sharing your experience. Angela Hancock, Service Manager

February 07, 2026

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Employee Rating

Pleasant and very knowledgeable. Knew what I needed and kept me informed along the way. Had recommendations of what I needed to ensure future driving and info on what to do next. More

by captainmilleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience with the service on your Ford Escape. Cristian is pleased to have offered insight and guidance to keep your vehicle ready for the road.

January 31, 2026

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Employee Rating

Very polite and respectful Went over what was done to vehicle and addressed future needs to be done More

by Jose
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Feb 01, 2026

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

January 31, 2026

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Employee Rating

Had a small issue with the headlight in our car. It was all taken care of the same day and Cristian kept us up to date on the progress. Great service, thank you. More

by ATTILA0
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Jan 31, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

January 17, 2026

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Employee Rating

Cristian did an excellent job with keeping me updated on the progress of my vehicle. More

by Dave.guyll
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Jan 17, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

January 16, 2026

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Employee Rating

I was sold a truck that had a bad transmission and Ford won't do anything make it right. I would expect at least a discount to have it fixed their, but Ford is not helpful at all. More

by AACUTLER
Recommend Dealer
No

Other Employees Tagged: Cristian Mendez

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Jan 19, 2026

Corwin Ford of Tri-Cities responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Angela Hancock, Service Manager

January 12, 2026

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Employee Rating

They made it simple and easy, clear time line and kept me up to date in what was happening More

by DUSTIN.SHIPP.93
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Jan 13, 2026

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

January 07, 2026

Dealership Rating
Employee Rating

Excellent service. Honest and dependable! This work was covered under warranty. Cristian took care of everything and they fit me in their schedule to avoid asking me to More

by DLEVENSON2010
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Jan 08, 2026

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

December 31, 2025

Dealership Rating
Employee Rating

Friendly, helpful, great service. Customer service was great, staff were polite and helpful, definitely will do service and business with them again. Even next vehicle purchase. More

by Runmike75
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

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Dec 31, 2025

Corwin Ford of Tri-Cities responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Angela Hancock, Service Manager

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