Cristian Mendez
Cristian Mendez at Corwin Ford of Tri-Cities

Cristian Mendez

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.1
49 Reviews
4.1

49 Reviews

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49 Reviews of Cristian Mendez

June 04, 2026

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Employee Rating

I always get outstanding service at corwin ford I sure appreciate the service and support I get from Christian Mendez,he is very personable and professional and a pleasure to work with More

by ROYJOE39
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Jun 04, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to hear you consistently receive outstanding service for your Ford Edge. Cristian’s personable and professional approach is what makes each visit a pleasure. Thank you for choosing us. Niko Armijo, General Manager

May 22, 2026

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Should be called top tier service shop, service experience was excellent! Definitely recommend coming to Corwin for all your needs! Demetrio went above and beyond like buzz lightyear More

by MENDEZCRISTIAN12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Corwin Ford of Tri-Cities responded

We’re delighted you had a top tier service experience with your Nissan 370Z. Demetrio will be thrilled to hear your feedback about going above and beyond. We appreciate your recommendation and look forward to assisting you again. Niko Armijo, General Manager

May 20, 2026

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Corwin Ford is the best place to go. I love my car,and the service I received when I'm there. When folks make a comment about how nice my car is. I let them know where I got my car,and t More

by VICKIWEBER99
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

May 20, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to know your Ford Escape Hybrid continues to impress and that our service team and coffee make your visits enjoyable. Thank you for spreading the word about your experience. We appreciate your kind feedback and look forward to seeing you again soon. Niko Armijo, General Manager

May 16, 2026

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Employee Rating

Cristian was phenomenal! He had excellent customer service and was prompt at letting me know what to expect with timelines and what my vehicle needed. He explained what was n More

by LOPEZESMERALDA92
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

May 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your Ford Explorer service and for highlighting Cristian’s prompt updates and thorough attention. It’s wonderful to know your vehicle is safe and ready for the road. We look forward to assisting you again. Niko Armijo, General Manager

May 13, 2026

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Employee Rating

The work completed was under warranty. The service personnel explained the issue with the transmission and the steps to be taken to identify then mitigate the issue(s). The transmission di More

by RICHLANDJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Corwin Ford of Tri-Cities responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Corwin Ford of Tri-Cities are glad to have you as a customer. Niko Armijo, General Manager

May 13, 2026

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Employee Rating

Good at communicating. Good on getting my appointment. Good in listening Was able to note for everything I asked for More

by rodolfovillasenor61
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

May 13, 2026

Corwin Ford of Tri-Cities responded

What a pleasure to hear our team communicated clearly and arranged your appointment smoothly. Cristian is glad we noted every detail you asked for. Thank you for entrusting your Ford service to us. Niko Armijo, General Manager

May 12, 2026

Dealership Rating
Employee Rating

They always go the extra mile to keep our cars in top running condition. I’m retired and it’s super important we don’t get stuck on the side of the road. Christian our service rep is great at keeping u More

by Rkdedouglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience. We’re glad Cristian keeps you informed and that your Lincoln MKT stays reliable so you can enjoy worry-free driving. We look forward to helping with your next service. Niko Armijo, General Manager

May 09, 2026

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Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

April 24, 2026

Dealership Rating
Employee Rating

Need to work on the customer service I'm a big fan of Corwin Ford had a bad experience More

by Pfsrod34
Recommend Dealer
No

Other Employees Tagged: Cristian Mendez

Apr 27, 2026

Corwin Ford of Tri-Cities responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Angela Hancock, Service Manager

April 22, 2026

Dealership Rating
Employee Rating

Communication issues. Technical issues on Corwin side. After picking up, new issue (related to svc.?) popped up. Called 3x, left VM's each time. Still no call back in 3 bu More

by CMWAYMIRE
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mendez

Apr 23, 2026

Corwin Ford of Tri-Cities responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly. Angela Hancock, Service Manager

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