Cristian Sanchez | Page 3

Great teamwork quick, found the right vehicle and great discounts 0% financing and I get a few grand back on my old contracts!! The best!! discounts 0% financing and I get a few grand back on my old contracts!! The best!! More

by Jamalave7 Verified Customer Verified Customer

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I would NEVER buy a car from them again. Completely dishonest company. I purchased a Nissan Sentra on 5/15/2020. I left the dealership after 9pm and on my way home the malfunction light came on. The ca dishonest company. I purchased a Nissan Sentra on 5/15/2020. I left the dealership after 9pm and on my way home the malfunction light came on. The car was at 36,933 when I purchased it and the light came on at 36, 939. I have photos of the mileage when I purchased and a time stamped photo of when the light came on. I contacted them about it and was told to call the service department on Monday as I purchased it on a Friday and was told it was covered under the warranty. I was also told that I had a manufacturer warranty and that the car is certified preowned which was not true. They refuse to fix the situation. Over two months on the phone between Nissan corporate and Maus Nissan who promised they would fix it didn’t do anything. Nothing to rectify the situation. I was told multiple times I would receive a call back and not to worry about it they would fix it. I was literally told after two months of lies they cannot and refuse to do anything to help. I was given the run around by the manager Paul for months. I advised the last time I was recording the message. I have photos of the mileage when it went off and the original papers when I bought it. All of the phone records and text messages and the recorded message as well. I asked him how this is acceptable business when clearly this issue was on their end and they lied multiple times to me (witnesses were present during this as well). The person who sold me the car lied about the certification and the warranty and I was told it’s a play on words and he probably didn’t realize what he said. They did not offer to fix this, to fix at cost or to even discount and it costs $1,800. I was given the complete run around the entire time and lied to by them so many times that I made sure to keep evidence of it all. I spoke with several mechanics who advised that there is a way for them to pull a sensor on the car to prevent the light from going off when I was looking at it and test driving it. Please do not buy from them. I wish I did my research. Go look at the BBB page and see how many people they have screwed over. They lie on their website with pricing as well as car details. The car was listed at $13,000 with a sunroof. There was no sunroof and when I went in they said it was over $15,000 because of tax, tag, title and dealer fee even though those weren’t included in the $15,000. They also make you get Maus care and you can’t opt out even if you want to. Maus care covers 3 oil changes a year and services that would cost less then $100 a year. They charge over $1,000 for it. I will definitely never be back there and I will be telling everyone not to buy from them. Please go somewhere else. More

by Gigglychika425 Verified Customer Verified Customer

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Great service. Wait time was very minimal. Picked a vehicle and drove away in minutes. Aldo was fantastic, Leo was terrific, and Christian was phenomenal. You will love it. vehicle and drove away in minutes. Aldo was fantastic, Leo was terrific, and Christian was phenomenal. You will love it. More

by Crystalincllc Verified Customer Verified Customer

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Great service and great people. Fast and friendly! Love my limited highlander. Will be sure to spread the word of the exceptional care at maus! my limited highlander. Will be sure to spread the word of the exceptional care at maus! More

by kaylallopez93 Verified Customer Verified Customer

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No integrity and completely unaccountable. Untrustworthy and no morals when it came to Brandon Cruz and other employees at this place of business. Extremely unhappy. and no morals when it came to Brandon Cruz and other employees at this place of business. Extremely unhappy. More

by munoz46 Verified Customer Verified Customer

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Muy profecional muy agradecida amabilidad ,respeto y mucha informacion .no hay quejas. Y le recomiendo nissan a todos mis amigos y familiares. Muchas gracias. Bye mucha informacion .no hay quejas. Y le recomiendo nissan a todos mis amigos y familiares. Muchas gracias. Bye More

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Great Dealership...very accommodating . This was our 2nd.visit to purchase- lease. We made sure we had the same sales person Christian Sanchez...very personable and went out of his way to make sure we l 2nd.visit to purchase- lease. We made sure we had the same sales person Christian Sanchez...very personable and went out of his way to make sure we looked at every car. We ended up purchasing 2 cars and were very satisfied with the whole process start to finish More

by jperazzelli Verified Customer Verified Customer

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From Jason assisting me with the purchasing and financing process, to Cristian and Cristian, that delivered the paperwork and vehicle. The entire experience was comfortable, honest, efficient and personable. process, to Cristian and Cristian, that delivered the paperwork and vehicle. The entire experience was comfortable, honest, efficient and personable. I got a GREAT deal on the price of my MKZ as well. Thanks to Christine for seeing that fb post. More

by debbie33 Verified Customer Verified Customer

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I was really pleased with everyone we dealt with at Maus Nissan New Port Richey. Our salesman Christian was polite and helpful. He and the team didn't give up until we were satisfied and had just what we ne Nissan New Port Richey. Our salesman Christian was polite and helpful. He and the team didn't give up until we were satisfied and had just what we needed. Nick in finance and everyone at Maus were kind and helpful. Thanks to the Maus team for making our car purchase a pleasure. More

by reggierose10 Verified Customer Verified Customer

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Amazing sales person! One of the best sales experiences ever. Baja will take great care of you! Nick in finance is also wonderful! Highly recommend! They both made us truly feel like part of the Maus Famil ever. Baja will take great care of you! Nick in finance is also wonderful! Highly recommend! They both made us truly feel like part of the Maus Family. More

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