Cristian Vega
Cristian Vega at Springfield Nissan

Cristian Vega | Page 6

Service Advisor

Springfield Nissan

3505 South Campbell Avenue
Springfield, MO 65807

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60 Reviews
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60 Reviews

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60 Reviews of Cristian Vega

November 30, 2022

Dealership Rating
Employee Rating

I was welcomed in to the dealership and the facility is clean. They have water and coffee available as well. More

by resq173
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chitwood, Chase Wells, Shawn Hamilton , Andy Burkemper, Nicholas Emery

Dec 01, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We are glad our Nissan Team took great care of you during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

November 22, 2022

Dealership Rating
Employee Rating

I just wanted to ask the Service guys a question about my battery problem I was told they could fix it for a small amount and they fixed my problem in a very short amount of time I would come back again if n More

by Ghostman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 28, 2022

Springfield Nissan responded

Thank you for letting us know Cristian and his team did a great job during your visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

November 01, 2022

Dealership Rating
Employee Rating

Absolutely the best customer service. Fast and tidy. They even left me a thank you note and a bootle of water. More

by tadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 27, 2022

Dealership Rating
Employee Rating

Nissan is a great dealership! They fixed my car in a timely manner and all of the staff was very kind. More

by kkatiemueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Springfield Nissan responded

Thank you for the feedback. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 23, 2022

Dealership Rating
Employee Rating

Very kind checked everything rotated my tires and changed oil. Will certainly be going back for service More

by maggieyslas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chitwood

Oct 24, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We look forward to seeing you again during routine maintenance. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 11, 2022

Dealership Rating
Employee Rating

Service is fast and good quality, they make sure you’re comfortable and really take care of you. More

by neverleavingtheforest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chitwood, Chase Wells, Shawn Hamilton , Andy Burkemper, Nicholas Emery

Oct 12, 2022

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 05, 2022

Dealership Rating
Employee Rating

They were very helpful on all fronts! They even found a coupon for me to use! More

by melissakimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

October 04, 2022

Dealership Rating
Employee Rating

My service representative, Christian, was extremely pleasant and helpful. The entire process was quick and efficient. More

by kenspangler
Recommend Dealer
Yes
Oct 10, 2022

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Christian did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

Dealership Rating
Employee Rating

Service center is dishonest and change double compared to repairpal.com 'should cost' range. Just had ABS control replaced for $2500 when should cost range was $988-$1022. Shop rate $149/hr More

by CrankyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Widiger, Shawn Hamilton , Andy Burkemper, Nicholas Emery

Sep 16, 2022

Springfield Nissan responded

Hello. As my Service Manager explained to you during your visit, with your approval we had to do several different diagnostics on your 2012 Nissan Quest. It appears that you visit our dealership for service around one time per year, so unfortunately we do not have an extensive service history with this vehicle. We definitely understand the frustration of higher than expected repair costs. My Service Manager thought your visit ended on a good note with explanation and the $100 discount, but unfortunately it looks like that was not the case. I definitely invite you to call and visit further with him at 417-882-3838, his name is Shawn Hamilton. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 15, 2022

Dealership Rating
Employee Rating

Prompt service as I arrived. Kept me informed of work needed and status of job completion. More

by Ddlatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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