Cristina Berrier | Page 11

Service center staff are really nice to talk to. Mechanics are very dependable and great to deal with. Only deal with Pat or Bruce at service counters and oil change mechanics. Mechanics are very dependable and great to deal with. Only deal with Pat or Bruce at service counters and oil change mechanics. More

by leo.marie Verified Customer Verified Customer

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They really came through. They are all very friendly and got what needed to be done in a timely manner. They are all very friendly and got what needed to be done in a timely manner. More

by kasper346 Verified Customer Verified Customer

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Friendly, fair and honest! Would recommend this dealership for any service needed for your vehicle! Great people to work with! Would recommend this dealership for any service needed for your vehicle! Great people to work with! More

by Geronimo Verified Customer Verified Customer

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Poor communication- I had to call back. They wanted me to “hurry up” and make a decision on ordering parts after having my truck all day. Then I was given exaggerated repair cost when later They wanted me to “hurry up” and make a decision on ordering parts after having my truck all day. Then I was given exaggerated repair cost when later I found out wasn’t the case. As a loyal customer for over 30 years the last 2 years have been nothing but a disappointment in customer service from the entire service team. I would not ever recommend this team to work on a vehicle. But I will tell my story and experience that I encountered at Owatonna Ford. More

by twobbrock05 Verified Customer Verified Customer

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Mechanical work done was fine. Price is high. Communication, parts, timing were poor I may look elsewhere for service Price is high. Communication, parts, timing were poor I may look elsewhere for service More

by GG Verified Customer Verified Customer

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I had an 8 30 appointment to have my car serviced and an oil change. My car wasn’t finished until 12 30 which seems way out of line for service. I couldn’t go home because I live 9 miles away. oil change. My car wasn’t finished until 12 30 which seems way out of line for service. I couldn’t go home because I live 9 miles away. More

by Judylittle198 Verified Customer Verified Customer

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Always fast service and friendly people. Every single experience there has been a pleasant one! Every single experience there has been a pleasant one! More

by ceustice40 Verified Customer Verified Customer

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I’ve always gotten great deals on our new vehicles and top dollar on our trade-ins. The service department and body shops are top notch! You can’t go wrong with these good people! top dollar on our trade-ins. The service department and body shops are top notch! You can’t go wrong with these good people! More

by Randy & Darlene Van de Loo Verified Customer Verified Customer

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Thank you for fixing my car. I am grateful that it didn't take up to 2 weeks to fix it and that I got it back in 2 days. Thank you I am grateful that it didn't take up to 2 weeks to fix it and that I got it back in 2 days. Thank you More

by Edda Verified Customer Verified Customer

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If I get parts or my vehicle serviced I always have really good results. The service department always takes Awesome care of me! really good results. The service department always takes Awesome care of me! More

by hofmasterjohn Verified Customer Verified Customer

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