Cristina Berrier | Page 15
Service Advisor
Owatonna CJDR Ford Lincoln
1001 Hoffman Dr NW
Owatonna, MN 55060
437 Reviews
Write a Review437 Reviews of Cristina Berrier
February 23, 2025
Chris was great to deal with, she set up my appointments and got me in before expected. The repair I brought my vehicle in for was completed under warranty and the tech found another issue that they are sch and got me in before expected. The repair I brought my vehicle in for was completed under warranty and the tech found another issue that they are scheduling for repair as well. More
February 20, 2025
Friendly and fast service. They are always their to answer your questions that you have They are always their to answer your questions that you have More
Other Employees Tagged: Bruce Meyer, Pat Smith
February 20, 2025
Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues. We have purchased a lot of vehicles from Owatonna Ford and given them business. $175 package out the window. They will no longer get any of our business. More
Other Employees Tagged: Bruce Meyer, Pat Smith
February 18, 2025
Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The status of the car was very vague throughout the first day. People were great but once again the inconvenience and wasted time of having bring it in twice. Seems like most of our visits we have to do the follow up because we don't hear anything on the situation, or when we can expect the car back. More
February 18, 2025
Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. I would definitely recommend Owatonna Ford. I had a great experience there. More
Other Employees Tagged: Bruce Meyer, Pat Smith
February 14, 2025
Recently had a poor experience with the service dept. Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however Disappointed with the lack of communication and missing promised dates for having work finished. I was satisfied with the work that was done however and will continue to have my service work done at OMC. More

