Cristina Berrier | Page 2
Service Advisor
Owatonna CJDR Ford Lincoln
1001 Hoffman Dr NW
Owatonna, MN 55060
461 Reviews
Write a Review461 Reviews of Cristina Berrier
May 31, 2026
Initially there was some poor customer service; but management did well with service recovery. Ultimately, the mechanical issue with the vehicle was resolved (and remains resolved). If needed, we would management did well with service recovery. Ultimately, the mechanical issue with the vehicle was resolved (and remains resolved). If needed, we would utilize this dealership again. More
Other Employees Tagged: Cristina Berrier
May 29, 2026
All went very well everyone was great to work with. I setup an appointment and the vehicle was waiting for me buy the front door. Took it for a test drive and decided to purchase the vehicle. The price I setup an appointment and the vehicle was waiting for me buy the front door. Took it for a test drive and decided to purchase the vehicle. The price was very reasonable and has been a great vehicle to drive. Thanks much! More
Other Employees Tagged: Bruce Meyer, Pat Smith
May 28, 2026
It was new to me so I fumbled around a little but everyone was very nice. Being a first time customer there it was very pleasant. everyone was very nice. Being a first time customer there it was very pleasant. More
Other Employees Tagged: Bruce Meyer, Pat Smith , The lube technicians also very nice
May 22, 2026
Very friendly, clean environment, work is always completed on time easy in easy out! Location!!! completed on time easy in easy out! Location!!! More
Other Employees Tagged: Bruce Meyer, Pat Smith
May 19, 2026
I went there for a warranty claim and while I was there I asked them to look into a creaking in the front. They found the reason for the creaking and had told me that a part just needed to be greased. They c asked them to look into a creaking in the front. They found the reason for the creaking and had told me that a part just needed to be greased. They charged me $188 dollars for greasing one part. That is way to expensive for a greasing. I also went to the parts dept and there was no one there. I rang the bell and waited but no one showed up. Other then that the service was great. More
May 18, 2026
Thorough, professional, & friendly. Absolutely everyone smiled. The software that Ford provided to you may still have issues. I pulled a trailer Friday evening and it was giving me the Absolutely everyone smiled. The software that Ford provided to you may still have issues. I pulled a trailer Friday evening and it was giving me the lost trailer alarm. I pulled again yesterday and I got the alarm a couple more times More
Other Employees Tagged: Cristina Berrier

