Cristina Berrier | Page 22

Great, fast service. Everyone there is always friendly and helpful! I won’t bring my vehicle anywhere else for service. Everyone there is always friendly and helpful! I won’t bring my vehicle anywhere else for service. More

by ALLIE.LOUKS Verified Customer Verified Customer

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The Wagoneer wouldn't start, so it was towed to the dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner vehicle. The truck they provided was worn down and dirty. Once we got the vehicle back with a "clean bill of health," we experienced issues just a few days later. Dissatisfied with the service, we took our vehicle to a different branded dealership. The so-called "clean bill of health" turned out to be inaccurate, as the auxiliary battery was disconnected, and the new dealership tested it as faulty. The experience at the second dealership was much better—they not only fixed the issues but also provided a loaner vehicle of the same body style that was much cleaner. Because of this experience, I will no longer go to Owatonna Ford for purchasing, servicing, or even using the family discount (since a relative works there). More

by ricardomagana Verified Customer Verified Customer

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Chris is always amazing and is the most helpful person. This dealership is always the best in all areas of service and performance! This dealership is always the best in all areas of service and performance! More

by fkdrake52 Verified Customer Verified Customer

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Always makes sure your comfortable and make sure you have been helped!! Their also very kind and helpful been helped!! Their also very kind and helpful More

by Acoln Verified Customer Verified Customer

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Truck was in for weeks longer than expected. Regular updates we're not provided to me nor a timeline of when the work would realistically be completed. Communication was poor. Would try another Regular updates we're not provided to me nor a timeline of when the work would realistically be completed. Communication was poor. Would try another location next go around. More

by Ab110 Verified Customer Verified Customer

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Always have had good response time with service and always fixed the first time. Sales department has been good but will miss last salesman, Joel always fixed the first time. Sales department has been good but will miss last salesman, Joel More

by Jack Verified Customer Verified Customer

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Salespeople were very nice and not pushy at all. They grabbed the vehicle I asked for to test drive and didn't try to upsale me. They grabbed the vehicle I asked for to test drive and didn't try to upsale me. More

by Willis Verified Customer Verified Customer

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Took care of my truck with no problems They were very professional and very friendly professional and very friendly More

by bobdavis2591 Verified Customer Verified Customer

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They are so caring and assure all information needed to provide help with my van!!!! Thank you so much!!! provide help with my van!!!! Thank you so much!!! More

by Jane Bangs Verified Customer Verified Customer

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Awesome job for an oil change and service. I love going to Owatonna Ford for all my needs. I love going to Owatonna Ford for all my needs. More

by CBERRIER0 Verified Customer Verified Customer

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