Cristina Berrier | Page 38
Service Advisor
Owatonna CJDR Ford Lincoln
1001 Hoffman Dr NW
Owatonna, MN 55060
461 Reviews
Write a Review461 Reviews of Cristina Berrier
January 17, 2024
Very convenient for me like there’s a rapid lane for oil change. Friendly staff change. Friendly staff More
Other Employees Tagged: Mike Hamilton, Bruce Meyer, Pat Smith
January 17, 2024
Would not recommend. Bought two cars from here and they’ve had multiple issues. We have taken them back to get fixed and every time something else is broken when it comes Bought two cars from here and they’ve had multiple issues. We have taken them back to get fixed and every time something else is broken when it comes back to us. Cris is amazing, she has great customer service but I will not be recommending or going back. More
Other Employees Tagged: Mike Hamilton, Nathan Nielsen, Keith Leonardo, Todd Utpadel, Bruce Meyer, Pat Smith, Gregg Thompson , Preston Westerlund
January 17, 2024
Had the oil changed found Puddle under it in the morning. Checked it found filter loose tightened it Problem Went away Checked it found filter loose tightened it Problem Went away More
Other Employees Tagged: Bruce Meyer, Pat Smith
December 18, 2023
I think we had a good services overall. They where patient and nice towards use. They where patient and nice towards use. More
Other Employees Tagged: Bruce Meyer, Pat Smith
December 15, 2023
Excellent service, Good communication. They took care of my issue efficiently. Scheduled service kept me informed and provided the vehicle back at the time promised They took care of my issue efficiently. Scheduled service kept me informed and provided the vehicle back at the time promised More
Other Employees Tagged: Bruce Meyer, Pat Smith
December 14, 2023
Only made one call left the voicemail. Second call should have been made next day. Ford didn't fix everything on the list. Second call should have been made next day. Ford didn't fix everything on the list. More
Other Employees Tagged: Bruce Meyer, Pat Smith
December 02, 2023
Rude, did not even call warranty first. Worst customer service. Saying “your warranty probably will not cover it.” I Asked them to call warranty and was asked if they should order the part Worst customer service. Saying “your warranty probably will not cover it.” I Asked them to call warranty and was asked if they should order the part or call me back if part is not covered. I get a call back stating “I guess warranty is covering.” Rude and unprofessional and disrespectful. I was told at first they would not look into my vehicle until 12/21 and it was 11/25. I said they gave me a rent and was rudely told “I’m surprised they gave you a rental.” I have had nothing but issues since I bought my car brand new from them. I would not buy from them again. More
Other Employees Tagged: Keith Leonardo
November 30, 2023
I've bought trucks here the the last 30 years. It a good dealership that takes care of you. Dale is exceptional. It a good dealership that takes care of you. Dale is exceptional. More
Other Employees Tagged: Todd Utpadel , Dale Johnson
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