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Crystal Black

Overview Reviews (11)

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Crystal Black

Cashier

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

401 Duncan Hill Rd
Hendersonville, NC 28792

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5.0

11 Reviews

Overview Reviews (11)

Dealership Experience

8 mos

Industry Experience

1 yr, 5 mos

5.0

11 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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11 Reviews of Crystal Black

October 24, 2025

Dealership Rating

Employee Rating

Easy to schedule an appointment and excellent friendly service. The service advisor gave me a complete explanation of the service required and made future service suggestions. Really a great service exp service. The service advisor gave me a complete explanation of the service required and made future service suggestions. Really a great service experience. More

by PHIL.DRAKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MaryBeth Wilbanks

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October 15, 2025

Dealership Rating

Employee Rating

I get great service for my vehicle combined with great customer service, every time all the time. customer service, every time all the time. More

by mreandeau

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Deemer

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Oct 22, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mreandeau, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 12, 2025

Dealership Rating

Employee Rating

AutoStar is always so kind, friendly and attentive. I enjoy working with them! I recommend them to anyone looking to buy a car. I enjoy working with them! I recommend them to anyone looking to buy a car. More

by jrosalia123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Deemer

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Oct 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

jrosalia123, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 29, 2025

Dealership Rating

Employee Rating

We trust AutoStar Hendersonville to provide great care and service for our Ram ProMaster City van, with prompt maintenance and good communication. and service for our Ram ProMaster City van, with prompt maintenance and good communication. More

by LaughingHills

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gerardo Santos, Danny Hudson

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Sep 08, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

LaughingHills, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2025

Dealership Rating

Employee Rating

They seemed a little under staffed on the day we were there. Everyone was pleasant and helpful, but the buying process took longer than expected. there. Everyone was pleasant and helpful, but the buying process took longer than expected. More

by ethanmannon

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dustin "SWAG" Sweigard, Sarah Lisenby

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Aug 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ethanmannon, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

June 15, 2025

Dealership Rating

Employee Rating

Good job; fairly responsive. That Is why we use Autostar Service. Don't have more to say That Is why we use Autostar Service. Don't have more to say More

by WJANSEN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 16, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

WJANSEN0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 12, 2025

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Employee Rating

Allen is a great salesman; he has always done us right on vehicle purchases, that is why we use him. vehicle purchases, that is why we use him. More

by AAA Roof

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Allen Raines

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Jun 13, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

AAA Roof, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 05, 2025

Dealership Rating

Employee Rating

Folks worked quickly on my general maintenance and had me out of their clean waiting room in a jiffy. Thanks! out of their clean waiting room in a jiffy. Thanks! More

by BMETTEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BMETTEE, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

May 15, 2025

Dealership Rating

Employee Rating

Everyone was very polite and professional. I am very pleased with this dealership. I will use this service department for all our vehicles. I am very pleased with this dealership. I will use this service department for all our vehicles. More

by ROBSNELLER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saxxon Emory, Robert Gill, Kenneth Groves, Garrett Johnson, Gerardo Santos, Greyson Locklear, Sean Deemer, Richard Parker

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May 19, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RobSeneller, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

May 10, 2025

Dealership Rating

Employee Rating

Friendly, very helpful, and my car is always in good hands. My car is older but is always treatedd as an expensive new car! hands. My car is older but is always treatedd as an expensive new car! More

by KATIENAMET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James King, Trent Hollifield

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May 14, 2025 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

KATIENAMET, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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Crystal Black

Cashier

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

11 Reviews of Crystal Black

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