44 Reviews
Write a ReviewDealership Experience
28 yrs, 9 mos
Industry Experience
28 yrs, 9 mos
Languages Spoken
English
44 Reviews of Crystal Massie
August 08, 2021
Greetings, To whom it may concern. My wife and I visited Marine Chevrolet on August 7,2021. We were treated with the almost respect and everyone was very polite. The Customer Service was awesome and we re Marine Chevrolet on August 7,2021. We were treated with the almost respect and everyone was very polite. The Customer Service was awesome and we really appreciated the assistance we received from Stephen Smith. Outstanding Job all around. Thanks, Curtis Clark (910)539-3590 More
Other Employees Tagged: Erin McKinney, Stephen Smith
August 05, 2021
Went here on a airbag recall. No charge. But then the service guy Tony tells me that there is a tire valve stem leak on the right rear tire that they could fix it for and hours labor, valve stem charge service guy Tony tells me that there is a tire valve stem leak on the right rear tire that they could fix it for and hours labor, valve stem charge and taxes. I told him no thanks. I had not had a leak prior to going there. There was no check tire air light on dash prior to going there. Someone there broke the stem and Marine did not own up to their mistake. I left and went to Discount Tire and they showed me the valve having a recent break. The time before I was here Marine replaced two sensors. When he had told me the original price I was told by the service representative that I would be taken care on the end. Right! I paid nearly $1300 after an original quote of around $900. More
August 01, 2021
Excellent experience. Stephen Smith was friendly but professional during the whole interaction. He was knowledgeable about the vehicle and how it met my needs and budget. professional during the whole interaction. He was knowledgeable about the vehicle and how it met my needs and budget. More
Other Employees Tagged: Erin McKinney
July 31, 2021
Staff was very welcoming! Leah was so sweet and funny! She helped us get the price we were looking for! Would definitely recommend this dealership! She helped us get the price we were looking for! Would definitely recommend this dealership! More
Other Employees Tagged: Erin McKinney, Leah
June 09, 2021
Alexa and all did a excellent job! They keep the place spotless and keep you informed on what they have done! Highly recommend Marine for anyone who needs maintenance done on their vehicle! spotless and keep you informed on what they have done! Highly recommend Marine for anyone who needs maintenance done on their vehicle! More
Other Employees Tagged: Erin McKinney
June 05, 2021
Kevin was the best! It was the fastest car buying experience I have ever seen . We bought a car in 1 hour and a half. Kevin was quick but thorough. If we ever buy another vehicle it will be at Marine experience I have ever seen . We bought a car in 1 hour and a half. Kevin was quick but thorough. If we ever buy another vehicle it will be at Marine Chevrolet. More
Other Employees Tagged: Erin McKinney, Kevin
June 03, 2021
I have been doing Business with this company for over 25 years and have always been treated good. Alexa in service does a great job. years and have always been treated good. Alexa in service does a great job. More
Other Employees Tagged: Erin McKinney, Alexa McGuire in service 5 stars
June 02, 2021
In the past years we were not satisfied with the maintenance dept. Today was totally different. Excellent service. We were very pleased and will continue to do business there. maintenance dept. Today was totally different. Excellent service. We were very pleased and will continue to do business there. More
Other Employees Tagged: Erin McKinney
April 22, 2021
I had the best experience!!! Wasn’t quite sure about the EV push. Went in and inquired about the Chevy Bolt. The staff was very knowledgeable and explained everything to me in a very professional manner. EV push. Went in and inquired about the Chevy Bolt. The staff was very knowledgeable and explained everything to me in a very professional manner. I was very impressed with the amount of knowledge they had on the subject. I am no longer concerned with my new EV. I love it and will be purchasing another one shortly. Marine Chevrolet has my business forever!!!!! Big shout out to Josh, Daniel, Pale, and Steven. Thanks guys!!! More
Other Employees Tagged: Sandra Denman, Erin McKinney
February 24, 2021
Came into the dealership looking for a good Family vehicle. Got set up with Mr. Jim Tinsley, what a wonderful man and a marine himself. Had an awesome Test drive with him and an even better buying exp vehicle. Got set up with Mr. Jim Tinsley, what a wonderful man and a marine himself. Had an awesome Test drive with him and an even better buying experience. Laid out everything nice and simple, discussed numbers and got a great deal. If you think these people aren’t willing to work with you then you’re wrong, just go in there and talk to them and I promise they can work some magic for you. Felt very satisfied when I drove off the lot. 10/10 would buy a vehicle from this dealership again. More
Other Employees Tagged: Sandra Denman, Erin McKinney, Jim Tinsley

