My wife and I walked in, knowing exactly the truck we were looking for. There are many people that say you shouldn't buy a vehicle in Jacksonville NC because it is a military town and dealerships just try to get over on Marines. My wife and I had the exact opposite experience. Knowing the truck that we wanted, Austin helped search, on a couple different computers until the exact truck I wanted was found. He was very descriptive in explaining all the attributes of the truck as well as the timeline for get to Jacksonville for me to drive home. Very professional, friendly, and help cater to exactly what the customer wants/needs! Austin was one of the best sales personnel I've had the fortune of dealing with in the many different times I've been to many different dealerships through the years. I will recommend this dealership to anyone wanting a bowtie in front of them driving down the road solely on his accolades!!